🚀 go-pugleaf

Scott en Aztl�n wrote:
> On Mon, 02 Jan 2006 17:34:45 -0600, Fred <cskeeguy@yahoo.com> wrote:
> 
> 
>>I wish one of you ... individuals ... would put yourself on the other 
>>side of the counter for a second or two.
>>
>>So some stranger whom you did not see enter the store walks up to your 
>>counter, carrying an item that he claims was purchased from your chain 
>>in another state. He has absolutely no proof whatsoever as to this 
>>alleged purchase. None. He wants a refund.
>>
>>The following are policies of your company regarding returns of items 
>>purchased at its stores:
>>
>>"[The] original receipt is required for all returns, exchanges, price 
>>matches and warranty repair services."
>>
>>"[The Company] reserves the right to deny any return."
>>
>>What do you do?
> 
> 
> You deny the refund.
> 
> You do not STEAL the item from the customer.

Thus do I say to the customer:

I cannot steal from you what is not yours.

Prove that the item is yours. It's simple, really. You either have a 
receipt, or you made sure that the item was identified as yours as you 
entered the store. If either of those conditions exist, the item is yours.

Neither of those conditions exist in this case. Thus, having no reason 
to believe that the item is yours, confiscation of said item is not 
stealing it from you.

And no, I do not believe you. I am not required to believe you. You say 
that the item is yours, and yet you offer no proof. Who the heck are 
you, to be so arrogant?

You see, I am the guy behind the counter.

Try being the guy behind the counter. It's not so easy.