🚀 go-pugleaf

The History:

I am a salesman for a computer rental company in Richmond, Va. 
I called Pre-Owned Electronics in Mass. a couple of months
ago to inquire about monitors and video cards for a Mac rental
that we were quoting for.
I talked to a gentleman named Steve there about used monitors
and 24 bit video cards.
He quoted a price of $850 for a 20" sony (refurbed) monitor and $100
for a 24 bit video card (non-accelerated) to run this monitor. He said 
at the time that this was a great deal and I shouldn't pass it up. Since this
was a good price and we needed them for a rental the next week, we bought 3 
monitors and video cards.


Problem 1: The monitors were "In Stock" when we ordered them.
           But after a week.."OOOPS.. They are on Backorder"
           "Sorry about that"

Problem 2:
 The cards were not 24 bit!! 

So we promptly checked the video cards out.. being a 
computer rental company, and having good service tech's..
Yep.. Problem..
So we called Steve at Pre-Owned Electronics to inquire about the 
problems that we were having.. I.E. wrong card, not working, no monitors.
He said that he would check into it.. And about the "24" bit video 
cards.  He was sorry, but he was wrong. He could sell me some that 
were 24 bit.. for $399 each.. They had been "Tested" with these monitors 
and would work just fine.
Well, since it had been dragging on so long.. And our customer was waiting,
we had them send us the video cards..And by this time.. 3 weeks later..
They finally had the monitors. WOW maybe we will get complete product!
Well, Guess what.. The cards did NOT work with these monitors, remember 
these have been "Tested" as attested by Steve at Pre-owned Electronics.
So on the phone again.. Steve blows smoke.. "I will get the Tech's right
on it" type stuff. After 3 days of trying to get a solid answer..
The owner of the company that I work for gets involved.
He calls Steve at Pre-Owned and gets the admission that "Yes, I quoted it
wrong", Steve is asked "Well, how do we resolve this??", To which Steve
responds "I will see what I can do"..
The resolution that he came up with is.. No resolution, we pay normal retail 
for their screwup. We talked to the "Sales Manager" and were told that there
was not anything that he could do.

Things that make you go "Hmmmmmmmmmmmm"

Does this sound familiar to anyone out there??
My recomendation is to NOT deal with Pre-Owned Electronics..
We Never will..

If anyone out there needs high-end Mac style Monitors and Video cards..
Let me know and I will send you the number of a couple of companys that
can provide 20" Sony monitors for $750 each re-furbed.. 90 day warranty.
We can also give you a number to get 24 bit video cards for these monitors.
We are not associated with these companies other than to buy equipment from
them..

If you have any questions, please call me at work:
Ian at 1-804-266-3796