🚀 go-pugleaf

dtmedin@cca.rockwell.com (David T. Medin) wrote:


>Is anyone else having success with their USR Sportster Vi voicemail?
Yes. Mine is working perfectly.  Have multiple mailboxes set up and
everything works just fine.
>Mine sometimes leaves the modem off-hook (eternally), quits answering
>the phone, only takes partial messages, etc. USR tech support has been
>the MOST pathetic I've ever encountered for any company including the
>non-English speaking Tiawanese outfits.
If you are having these problems, take the modem back and get a
replacement.  If the replacement does the same thing - YOU have the
porblem with your phone line or computer - not the modem.
>Nobody's there. Lots of mailbots and phonemail jails (they must not be
> using their products
>either, as their voicemail works, though...). No hints of Sportster
>voicemail problems anywhere in their automated support system, unless
>you hear the customers screaming in USR's BBS or Smith Micro
>Software's BBS (Quicklink). Same problems everywhere.
The tech support at SmithMicro are there and will answer back - leave
them a complete detailed message of your problem(s).  Check out their
WWW site to find out what they would like to know to help solve the
problem(s).
>If you've managed to recover from these problems, please let me know
>along with any hints. Short of returning these junk modems, USR isn't
>going to help me.
USR modems in head to head tests with all of the others consistently
come in first - across the board.
>-- 
>-------------------------------------------------------------------
>       David Medin            Phone: (319) 395-1862
>   Rockwell Collins ATD	      Internet:
>     Cedar Rapids, IA	   	dtmedin@cca.rockwell.com
Oh I see your from IOWA - is it true what the say IOWA stands for?
Idiots Out Wandering Around??????????????????????????????