🚀 go-pugleaf

To Whomever is planning to do business with the following company 
please reconsider any thoughts of doing so.  My story is simple.  
Reliance International made a multiple USENET NEWSGROUP advertising 
for some all in one 28.8 modems with both END USER and DEALER 
pricing.  I responded as a dealer, order and eventually received my 
order incorrectly shipped ground instead of Next Day.  The original 
AD appears below.  The units supposedly carry a full money back 
guarantee with 30 days.  My client returned the unit to me as being 
defective well within the 30 day period.  I EMAILED Reliance via 
their contact person and after several attempts was able to get my 
refund RMA.  According to Federal Express signature records Reliance 
International took receipt of the defective unit September 27th, 
1995.  After 3 months and 3 days of countless EMAILS, Voicemails, and 
Faxes I have yet to receive my refund. During the initial 2 months 
they made some excuses as to why my check was not to me.  But even 
excuses have not been forthcoming since around mid November.

I suggest that products from them will be warrantyless or failure 
prone and you will never get satisfaction.  I still find it funny 
that the following quote appears in their AD
"Supporting Business Ethics on the Internet".........

oh by the way Reliance International also is known as
Modems Wholesale with the same address 
"dynamic1@ix.netcom.com (Thomas Tioga )"

James F. Porter
PCS
Pinellas Park, FL

Date: Sat, 12 Aug 1995 00:04:52 -0700
From: dynamic1@ix.netcom.com (Thomas Tioga )
Subject: Re: 28.8K V.34 Voice/Fax/Data/paging Modem
To: JFPORTER@gate.net (James Porter)

Thanks for your request !

Re:	Copy of: 28.8K V.34 Voice/Fax/Data/Paging Modem


THE  SUPER  VOICE  MODEM

Due to a repeated request about  functions of the Voice/Fax/data 
Modem
we have prepared this short info. to help you understand this 
spectacular and
affordable product.

The following info. will give you an insight on what tools you need
to manage your Voice Mail and fax Communications. Ideal for small 
businesses,
Travellers, remote users and for Small office/Home office (SOHO).

With this special package,  you can automatically receive faxes, 
answer and
record voice calls, and make connections at the fastest speed 
available today. You no longer need a standalone Fax machine or an 
expensive phone systems to do your business.

The system is upgradable to LAN environments: FAXserve for corporate 
enterprises with LAN or WAN.

You can now receive faxes and data in the background while you 
continue
working in other applications. You can also receive faxes manually, 
allowing you to select a fax from a Fax Back service.

The system can:

o Forward received faxes automatically to a specified destination.
o Visually and audibly alert you when you receive a New Fax.
o Automatically compress and clean fax images.
o automatically print received Faxes.

The Voice Manager also gives you a remote access to your PC, allowing 
you to retrieve Faxes and Voice messages from any touch tone 
telephone.

o Create unlimited individual mailboxes, each with its own greeting
  message. To Set up the Voice Manager to call your pager or Beeper
  automatically when you receive a new voice message.
o Record your own system greeting messages.
o Change a password or greeting from any touchtone telephone.
o Protect your system from unauthorized callers with passwords.
o Create your own fax on Demand mailboxes to give callers access to
  your Fax on Demand documents from any touchtone telephone.
o Copy, move and delete voice messages.
o Sort, label and organize voice mailboxes.
o Supports all windows Compatible Sound cards.

View fax lets you view and convert your fax documents into graphic 
files.

o Export faxes as graphic files (BFX,BMP,DCX,PCX & TIFF)
o Rotate one or more fax pages to compensate for faxes that were sent
  upside down or sideways.
o Zoom in and out of Fax images.
o Forward faxes to other people via your Fax modem or VIM compliant
  E-Mail system, such as Lotus cc:Mail.

The system automatically keeps a detailed record of each fax you send
and receive in a practical manner.

o Indicates whether each transmisssion was successful, when each fax
    was sent or  received, the number of pages etc...
o Automatically delete Fax documents after a specified time.
o Data Communication program features also a terminal emulation, a
  flexible script  language for automatiing common tasks and popular
   file ransfer protocols.
o A dbase - compatible Phone book that is shared with the fax 
modules.
o Online help provides comprehensive instructions and instant, 
conext-sensitive reference.If you need help, just press F1 for 
information.

Minimum System requirements:

- 4 Mbs of RAM
- Windows 3.1 or later
- Dos 3.1 or higher
- A hard Disk with 5 MB minimum free space
- A mouse or a pointing divice

 Technical specification of the 28.8K V.34 Internal 
Voice/Fax/Data/Paging Modem

       100% Hayes Compatible
      	CCITT/Bell Standard
      	v.34, v.32bis, v.42/v.42bis, v.32, v.29, v.27ter, v.22bis, 
v.21,
       	v.17, Bell212/103, Vfast, V.34, v.42bis/MNP5 Data Compression
	MNP Protocols:  MNP2-5 Error Control,FAX Group: Group III 
Send/Receive Class 2
        28,800 bits Data Send & Receive
        16550 UART installed
        Rockwell Chipset
	Data Throughput upto 115,200bps
        COM Port 1-4 and IRQ 2-7 selectable
	Automatic Detection of Voice/Fax/Data calls
	Background operation
	Automatic Fallback and forward speed
	14,400bps Group III Fax, Customizing cover pages
	Multiple Voice Mail Boxes, Free Online Service Package
	Pager Notification,	Create Phone Directories
	Fax on Demand folders capable
        Unlimited numbers of Documents for Fax on Demand
	Professionally packaged for retail Sale
	Voice Mail Software (Bitware), DOS& Windows Data/Fax 
software,   phone            cable included.


        5 Years Warranty !     30 days Money Back Guarrantee !

			       Quantity   Price
				1-5	$159
				6-15	$154
				16-30	$148
				31+     Fax/Email

Shipping only $5.- to anywhere in the USA. International Orders 
Accepted & shipped Immediately !

Payment options:
1-We accept  Credit Cards (Visa, Master Card, Discover)
  Add 3% for credit card surcharge.
2-You can prepay by sending Check or Money order.
3-You can request COD shipment. only in USA
  (Cash or Money order for first time customers). For COD, add $6.-
  If you order by COD, please include your Tel. # for verification.
4-International Money Order
5-Electronic Money transfer

If you prefer to prepay, send your Check or Money order to the 
address below:

Reliance International, 1218 oriole Dr., Bensalem, PA 19020 USA
T h e   l a r g e s t  D i s t r i b u t o r  & l o w e s t  p r i c 
e
s o u r c e  of  H i g h p e r f o r m a n c e  M o d e m s  o n   t 
h e
I N T E R N E T !

We have discounts for quantity orders !
International orders accepted ! Resellers are welcome !
*********************************************************************
***
East Coast Wholesale Distributors ! Lowest cost & Reliable Products.
  Tel. 215 639 5415  24 Hrs. Fax 215 639 5734
  Supporting Business Ethics on the Internet
*********************************************************************
***
---------------------------ORDER 
FORM---------------------------------

NAME:______________________________________

ADDRESS:_______________________________________________

CITY:______________STATE/PROVINCE:_____________ZIP:________________

PHONE:___________________FAX:_____________EMAIL:_____________________

Country:____________________

Quantity ordered:________

Method of Payment:Visa ( )   Master Card( )    Discover( )   COD ( )

Send Check/Money order  ( )

Credit Card #_______________________, Expiration date______________

REFUND POLICY:
30 day DOA refund policy.  Full refund or item swap less shipping
charges.  All refunds require an RMA number which will be given by
e-mail on request.

SHIPPING:
We normally use UPS Ground for domestic and International shipments
vary from country to country. Shipping for one unit only $6.00 in the 
USA.
Request shipping cost for larger orders !
International orders can request shipping cost.
Second Day Air available at $10.00.  Next day Air: $16.75.
Please see TERMS for additional information.

TERMS:
No Tax for non PA residents. PA residents add 6% sales tax.  We
accept check and money orders.  Items purchased with money orders
will be shipped the day after money order is recieved.  Check orders
will be shipped after check clears our bank. Add 3% for Credit card
use.

NOTE: Prices are in U.S. dollars and based upon QUANTITY ONE.  Prices 
and availability subjuct to change without prior notice.  Not 
responsible for typographical errors.