🚀 go-pugleaf

In article <4jd4gg$t5v@darkstar.UCSC.EDU>, tomyang@scipp.UCSC.EDU () wrote:
>
>Hi, all shipping customers:
>
>I purchased a 2nd day UPS COD on 2/1/96. UPS did deliver it on time
>to my client on 2/3 and took my client's cashier check in person. UPS 
>said they sent out the check to me on 2/13 by USPS but I never received 
>it. I called UPS on 2/22 the first time. They said they would put a 
>tracer on it and they told me to wait till 2/28. If I still don't receive 
>it, they'll start the whole process again. I called the 2nd time on
>2/29. Different person answered the phone. He/she couldn't see my
>previous requesting record asking all the information again putting 
>another tracer and said UPS would call me back. Nope. Called them
>the 3rd time on 3/2. Things repeated. No record shown on their
>screen and the front line person dragged me for another 15min to place
>another tracer. I requested to talk to their supervisor... he/she
>put me on hold for 5min and got back to me saying UPS did send the
>check to me on 2/13. I contacted my client to let him know I didn't 
>receive the check. My client sent me another check directly on 3/6.
>I called UPS on 3/5 to place a complaint. Again, after 20min asking 
>info and putting me on hold, he/she said UPS would call me next working
>day. Nope. Called UPS on 3/8, they said they did call me on 3/7 
>regarding my complaint but nobody answered the phone so the complaint
>was settled. They didn't leave a message on my answering machine. I
>filed a 2nd complaint. A UPS representive left me 2 messages saying
>that they called my client to realize that he already sent me a 2nd 
>check so there is no problem. Called UPS on 3/14 to spend another half 
>hour try to place a complaint that UPS took the money but didn't do
>the job. The representitive had no authority to pass me any other phone 
>number I can call or mailing address I could  write to. I think I can 
>only post a news on net now.
>
>I've actually recorded all the phone conversation since the 2nd call.
>Nobody would say anything now there's any possible mistake about UPS's 
>bad service and stink attitute. Information spreads at light speed
>today. I hope you would be alert by this case.
>
>Tom Yang
>
>P.S. The tracking number is: 1Z 049 78W 02 1002 016 6

I have mailed out many things COD via UPS and recieved many things COD from 
UPS and I have never had any problems. Pobody's Nerfect.   :) Marcy