🚀 go-pugleaf

It sounds a tad less than legal for PacTel to *hassle* you for using 
touchtones and tell you that you can't.  If they are legally entitled
to charge you if they "find" you using tones, then there isn't much you
could do about that [although we know it's not a usage-sensitive charge].
But to call you up and rake you over the coals about it is not very
professional of them.  I would yell very loudly at the highest company rep
that you could find and make sure that something was done about it.  What
they should really do, if it worries them all that much, is to quietly 
disable your touchtone bit and wait for you to call in and place an order.

Well, I pick up my horn here in Highland Park, NJ and check if equal access
works here yet [it's promised Feb. 1].  10222# and I get this recording 
of a guy saying "channel 7, RA 1" repeatedly.  I get this on *all* 10XXX-
format calls, either to real numbers or just raising the carrier's switch
via 10XXX#.  Well, at least they appear to be working on the cutover.
Oh, interestinly enough 10288 is the only exception; it behaves like you'd
expect AT&T to.  Yippee.

_H*
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