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Article #350

Directory Assistance Billing

#350
From: johnl
Date: Fri, 09 May 1986 20:51
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My home phone is subscribed to SBS for long distance service.  I dial my
calls with 1+ and SBS completes them and sends me the bill.  So far so good.
But most months, my regular local phone bill arrives and on it AT&T is
charging me for one or two long distance directory assistance calls.

I've called them each time and they take the charge off, but it's pretty 
strange.  AT&T claims that they couldn't be wrong -- my local telco (New
England Tel) must be misrouting some of my D.A. calls.  This seems pretty
unlikely to me.  I do make occasional D.A. calls, and they do show up on the
SBS bill, as they should.  To make things worse, AT&T says they cannot provide
the details of the alleged D.A. calls but will starting sometime soon.

Needless to say, New England Tel hasn't the slightest idea, either.  Any
brigt ideas.  Has some evil daemon hacked the Cambridge phone exchange?
Do other readers have the same problem?

Signed,
Puzzled
(John Levine, ima!johnl or Levine@YALE.EDU)
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Path: arc1-ca.pugleaf.net!utzoo!decvax!decwrl!ucbvax!ima.UUCP!johnl
From: johnl@ima.UUCP.UUCP
Newsgroups: mod.telecom
Subject: Directory Assistance Billing
Message-ID: <8605130427.AA15580@ucbvax.Berkeley.EDU>
Date: Fri, 9-May-86 16:51:19 EDT
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Posted: Fri May  9 16:51:19 1986
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