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Article #2361

Re: Bell's Sympatico ADSL service

#2361
From: Rob Mitzel
Date: Tue, 21 Dec 1999 00:00
159 lines
6922 bytes
Just so everyone knows, this guy works for Internet Direct.  I sent an email
to their abuse department about this bozo.  I suggest you all do too.



<ryanbenson@my-deja.com> wrote in message
news:83okpo$7bk$1@nnrp1.deja.com...
> DON'T DO SYMPATICO!!!  their support SUCKS and is SOLELY one-hour phone
> queue or automated email-based; the PPPoE access manager slow things
> down by 50% or more from when i didn't have it, crashes your system,
> and prevents you from accessing web sites on a regular basis through
> either IE or netscape.  oh yeah, and due to their member name system,
> you will get at least 5 new spams a day in your mailbox as your address
> can be tracked and recorded when you visit websites.  i SO regret
> getting tied into sympatico...*sigh*.  just email me at ryan @
> tucows.com if you have any further questions...
>
> In article <81n4g3$2at$1@nnrp1.deja.com>,
>   Eric <levesque@my-deja.com> wrote:
> >
> >
> > I've been reading the newsgroups, as well as www.sympaticousers.org
> and
> > the discussion groups there, trying to find the most info i could. The
> > current promotion for HSE is rather hard to resist, so that is why i
> am
> > seriously considering becoming a member. Videotron cable isn't
> available
> > here yet. Their website says march 2000. So my choices is limited. And
> > even if it was available, the restrictions on cable (6 gigs limit)
> alone
> > is enough for me not to want it. I know it's a lot... but when you
> have
> > a high speed connection, you are rather interested i getting
> everything
> > you can get your hands on...no more "Should i download this or not?"
> > Even if you delete it 5 minutes later :) If you download for about 1
> > hour per day, then you WILL reach the 6 gigs limit. It doesn't take
> that
> > much. Anyway, back to Bell. Here's what i have: Pentium 200 MMX, 32
> megs
> > RAM, running Windows 95. The problems people seem to have with
> Sympatico
> > are the following:
> >
> > - Poor support for Linux, Windows NT, Windows 2000
> >
> > Not a problem for me since i run Win95.
> >
> > - Problems to build home networks
> >
> > Not a problem for me since i only have one computer (for now)
> >
> > - Poor @sympatico.ca mail server
> >
> > Well. That can be a problem if the mail server is unreliable. I don't
> > want to lose important emails. And i don't want my emails to take 3
> days
> > before they reach their destination. That problem can be worked around
> > by using one of the 100's of free email site, like pop3 or web-based.
> > Altough i prefer to use my ISP email when possible.
> >
> > - Poor newsgroups server.
> >
> > That can also be a problem, altough i don't use them that much (since
> my
> > current ISP doesn't have any binary groups.) Would have been a busy if
> > they would work well, but i can live without newsgroups.
> >
> > - Idle timeout/Lost connection
> >
> > That can be a little annoying for an 'Always connected' computer. But
> i
> > am not planning on leaving my computer connected at all time. I turn
> off
> > my computer when i go to bed. And will probable turn off the ADSL
> while
> > i am away for hours (less chance of getting hacked) Won't run any
> > server, FTP or otherwise on it. But i saw there are ways to go around
> > that. My only concern is will it cut my connection while i download
> > files for several hours? Or just when there hasn't been any activity
> for
> > a while?
> >
> > - Performance problems due to the switch to Access manager and PPPoE
> >
> > Some have reported getting speed much slower then before after
> starting
> > to use AM. But the performance issues seems to have been fixed.
> >
> > - Poor tech support
> >
> > Shouldn't affect me, unless i have serious problems with my
> connection.
> > I rarely call tech support.
> >
> > -----
> >
> > Now, i have a few questions that i hope to get answers to.
> >
> > - If i decide to cancel in a month or 2 (For example, if i decide to
> > switch to the upcoming istar.ca or total.net ADSL if thay are more
> > realiable), will i have to pay a 'cancellation fee'? I've read the
> > agreements/policy/FAQ and from what i saw, i don't think i do. I saw a
> > 300$ if i keep the Nortel modem and something like 150$ if i cancel my
> > account before it's activated (like during the 5 days wait period). I
> > didn't see any fee if i cancel later. But i just wants to make sure.
> >
> > - Are there many downtimes? Will the service be completely
> unaccessable
> > for several hours/days?
> >
> > - Currently, i pay more for my dialup 28.8k connection and second
> phone line
> > then i would for Bell's ADSL. So i am extremely interested in ADSL and
> > getting download speed 15-30 times faster then my poor 3.5k/s :) I
> would be
> > happy to get a constant 50-60k/s average, which is what people seem
> to say
> > the service offers. My current ISP isn't perfect either. Several of
> their
> > modems aren't answering. Rather sad that i often have to pick up the
> phone
> > and dial my ISP #... in order to bypass those modems. And often, both
> my
> > phone and computer reach one that won't answer. Rather annoying. In
> the 2
> > years i have been with them, they have cut my access twice for 2-3
> days
> > because they feel i was doing 'Excessive usage and idling'. heh.
> Another
> > reason why i am interested in going to ADSl. No more worry about
> beeing
> > online for too long. So taking the fact that i won;t run a home
> network and
> > will use win95 only... are there any other serious
> problems/restrictions that
> > makes people wish they stayed with their old modems? As is aid
> earlier... i
> > don't care about cable. I can't get it here... and even if i could,
> the
> > restrictions are too much for me to want it. So my choices are to
> either stay
> > with my crappy 28.k modem to jump to ADSL.
> >
> > Any comments would be appreciated
> >
> > Thanks
> >
> >         - Eric
> >
> > Sent via Deja.com http://www.deja.com/
> > Before you buy.
> >
>
>
> Sent via Deja.com http://www.deja.com/
> Before you buy.
>
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References: <81n4g3$2at$1@nnrp1.deja.com> <83okpo$7bk$1@nnrp1.deja.com>

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From: "Rob Mitzel" <rascal@nospam.intergate.ca>
Subject: Re: Bell's Sympatico ADSL service
Date: 1999/12/21
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