Article View: mtl.general
Article #2361Re: Bell's Sympatico ADSL service
From: Rob Mitzel
Date: Tue, 21 Dec 1999 00:00
Date: Tue, 21 Dec 1999 00:00
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6922 bytes
Just so everyone knows, this guy works for Internet Direct. I sent an email to their abuse department about this bozo. I suggest you all do too. <ryanbenson@my-deja.com> wrote in message news:83okpo$7bk$1@nnrp1.deja.com... > DON'T DO SYMPATICO!!! their support SUCKS and is SOLELY one-hour phone > queue or automated email-based; the PPPoE access manager slow things > down by 50% or more from when i didn't have it, crashes your system, > and prevents you from accessing web sites on a regular basis through > either IE or netscape. oh yeah, and due to their member name system, > you will get at least 5 new spams a day in your mailbox as your address > can be tracked and recorded when you visit websites. i SO regret > getting tied into sympatico...*sigh*. just email me at ryan @ > tucows.com if you have any further questions... > > In article <81n4g3$2at$1@nnrp1.deja.com>, > Eric <levesque@my-deja.com> wrote: > > > > > > I've been reading the newsgroups, as well as www.sympaticousers.org > and > > the discussion groups there, trying to find the most info i could. The > > current promotion for HSE is rather hard to resist, so that is why i > am > > seriously considering becoming a member. Videotron cable isn't > available > > here yet. Their website says march 2000. So my choices is limited. And > > even if it was available, the restrictions on cable (6 gigs limit) > alone > > is enough for me not to want it. I know it's a lot... but when you > have > > a high speed connection, you are rather interested i getting > everything > > you can get your hands on...no more "Should i download this or not?" > > Even if you delete it 5 minutes later :) If you download for about 1 > > hour per day, then you WILL reach the 6 gigs limit. It doesn't take > that > > much. Anyway, back to Bell. Here's what i have: Pentium 200 MMX, 32 > megs > > RAM, running Windows 95. The problems people seem to have with > Sympatico > > are the following: > > > > - Poor support for Linux, Windows NT, Windows 2000 > > > > Not a problem for me since i run Win95. > > > > - Problems to build home networks > > > > Not a problem for me since i only have one computer (for now) > > > > - Poor @sympatico.ca mail server > > > > Well. That can be a problem if the mail server is unreliable. I don't > > want to lose important emails. And i don't want my emails to take 3 > days > > before they reach their destination. That problem can be worked around > > by using one of the 100's of free email site, like pop3 or web-based. > > Altough i prefer to use my ISP email when possible. > > > > - Poor newsgroups server. > > > > That can also be a problem, altough i don't use them that much (since > my > > current ISP doesn't have any binary groups.) Would have been a busy if > > they would work well, but i can live without newsgroups. > > > > - Idle timeout/Lost connection > > > > That can be a little annoying for an 'Always connected' computer. But > i > > am not planning on leaving my computer connected at all time. I turn > off > > my computer when i go to bed. And will probable turn off the ADSL > while > > i am away for hours (less chance of getting hacked) Won't run any > > server, FTP or otherwise on it. But i saw there are ways to go around > > that. My only concern is will it cut my connection while i download > > files for several hours? Or just when there hasn't been any activity > for > > a while? > > > > - Performance problems due to the switch to Access manager and PPPoE > > > > Some have reported getting speed much slower then before after > starting > > to use AM. But the performance issues seems to have been fixed. > > > > - Poor tech support > > > > Shouldn't affect me, unless i have serious problems with my > connection. > > I rarely call tech support. > > > > ----- > > > > Now, i have a few questions that i hope to get answers to. > > > > - If i decide to cancel in a month or 2 (For example, if i decide to > > switch to the upcoming istar.ca or total.net ADSL if thay are more > > realiable), will i have to pay a 'cancellation fee'? I've read the > > agreements/policy/FAQ and from what i saw, i don't think i do. I saw a > > 300$ if i keep the Nortel modem and something like 150$ if i cancel my > > account before it's activated (like during the 5 days wait period). I > > didn't see any fee if i cancel later. But i just wants to make sure. > > > > - Are there many downtimes? Will the service be completely > unaccessable > > for several hours/days? > > > > - Currently, i pay more for my dialup 28.8k connection and second > phone line > > then i would for Bell's ADSL. So i am extremely interested in ADSL and > > getting download speed 15-30 times faster then my poor 3.5k/s :) I > would be > > happy to get a constant 50-60k/s average, which is what people seem > to say > > the service offers. My current ISP isn't perfect either. Several of > their > > modems aren't answering. Rather sad that i often have to pick up the > phone > > and dial my ISP #... in order to bypass those modems. And often, both > my > > phone and computer reach one that won't answer. Rather annoying. In > the 2 > > years i have been with them, they have cut my access twice for 2-3 > days > > because they feel i was doing 'Excessive usage and idling'. heh. > Another > > reason why i am interested in going to ADSl. No more worry about > beeing > > online for too long. So taking the fact that i won;t run a home > network and > > will use win95 only... are there any other serious > problems/restrictions that > > makes people wish they stayed with their old modems? As is aid > earlier... i > > don't care about cable. I can't get it here... and even if i could, > the > > restrictions are too much for me to want it. So my choices are to > either stay > > with my crappy 28.k modem to jump to ADSL. > > > > Any comments would be appreciated > > > > Thanks > > > > - Eric > > > > Sent via Deja.com http://www.deja.com/ > > Before you buy. > > > > > Sent via Deja.com http://www.deja.com/ > Before you buy. >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10c8f2,97972fb226908b72 X-Google-Attributes: gid10c8f2,public X-Google-Thread: 114af9,97972fb226908b72 X-Google-Attributes: gid114af9,public From: "Rob Mitzel" <rascal@nospam.intergate.ca> Subject: Re: Bell's Sympatico ADSL service Date: 1999/12/21 Message-ID: <s5vo5lq5rg326@corp.supernews.com> X-Deja-AN: 563526780 References: <81n4g3$2at$1@nnrp1.deja.com> <83okpo$7bk$1@nnrp1.deja.com> X-Priority: 3 X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2919.6700 X-Complaints-To: newsabuse@supernews.com Organization: Posted via Supernews, http://www.supernews.com X-MSMail-Priority: Normal Newsgroups: mtl.general,can.internet.highspeed