🚀 go-pugleaf

It appears that HUGGY is just plain stupid.

I guess this is his own private news group, I feel for you all in Mb, to
have him with you.
Huggy wrote in message <369e2e22.20151426@news.sprint.ca>...
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>I must admit that staffs at Royal Bank are POORLY trained for their
>OWN services what they provide.    At least all the other bank staffs
>who are taking the phone calls do know their products.   At least
>other bank personnels do NOT hung up on someone's calls.     Too bad.
>They lost a deal of gettng thousands of dollars of G.I.C. for 50-100
>years.
>
>
>Today, I called Royal Bank for asking about one of the GICs in THEIR
>brochure.    I called the number on the brochure.   The person who
>picked up the phone call didn't know anything so he told me to wait.
>He then described something that's out of GIC in question so I asked
>him what he was talking about.   Then he told me that he was going to
>transfer so wait.  OK.   I waited.   He hang up and I got the fast
>busy signal.   I dialed again and someone else picked up the phone.
>"Someone else" transferred to mutual fund department which has nothing
>to do with G.I.C.    Then mutual fund specialist decided to transfer
>my call and she hang up and I got fast busy signals.    I called the
>customer service number that mutual fund specialist mentioned.   OK.
>Now customer service receptionist refers me to call back a number that
>I first called.    She didn't even know the kinds of G.I.C.s that THEY
>would offer.   I told her that two persons on the line didn't know the
>products and one person hang up.  One another hang up on me as well.
>I told her that they were going to lose their business.      The lady
>transferred to a Royal Direct (investment line).  Fine.   Now I giot a
>gentlemen.    He told me that 3 yr special G.I.C. (called Market Rate
>Increase G.I.C.) is 5% while 5 yr one is 5.3% and he called the rates
>as "adjustment rate."   I asked him the rate of return.  He told me 5%
>per annum is for 3 yr and 5.3% for 5 yr G.I.C.    That's more than a
>prime rate.  That's not possible.   If I understand correctly, someone
>yesterday told me 3.5% for that particular G.I.C.  I must then assume
>that adjustment rate is sorely for purpose of determining whether
>customer gets better rate or not if Royal  decides to increase the
>interest rate of that particular G.I.C.
>
>In any case, phone takers at Royal Bank, in general, have no idea what
>they are talking about.    Whatever the case, hunging up on someone's
>call is not acceptable.  It's an insult.       The person who I am
>*supposed* to call first time even confused with other G.I.C.s and
>started to tell me about participation rate which has nothing to do
>with G.I.C. in question (however, this matters with other G.I.C.s such
>as market linked one).
>
>As far as chequing account etc. are concerned at Bank Royale, they do
>not have good option as well.   If you choose to have $9.5/month
>option, you do not get interest nor certified cheque option.   You
>have limited number of transactions;  which are not the case at TD
>Bank, for example.     At least when I opened up my first account when
>I just arrived here, the personnels told me that I couldn't write the
>cheque on Young Saver's Account nor told or provided me with cheques;
>In fact I could... and I didn't know it because Royal personnels
>didn't know it.
>
>
>When come to think about for a second, this is worse than my history
>with Scotia Bank and C.I.B.C.   At least Scotia has better service fee
>options and C.I.B.C. usually makes no mistakes (although it may take
>time...).
>
>
>Anyways, avoid Royal.   That's only I can say.  Never deposit
>thousands/millions of money for someone who doesn't know how to handle
>YOUR money.    I am glad not to deposit money at Royal for my life...
>my life 50 years later.    $500 can become a couple hundred thousands
>(50 years later... why not... 70 years later from now... it's
>possible) but I now know I never trust them.   At least when I changed
>my Royal branch when I changed my school... the personnel just gave me
>a regular savings account although I was something like 16 years old.
>I am glad that I am not a customer of Royal and I am now sure that I
>will never become their customer again.
>
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>______________________________________________________________________
>
>M a s a t a k a  N o d a, Montr�al, Qu�bec, Canada.  N� d' ICQ: 24703041
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