🚀 go-pugleaf

In article <l7qpqsINN8sd@news.bbn.com> rnewman@bbn.com (Ron Newman) writes:
>After exposure to innumerable Mike Barnicle columns, Usenet 
>messages, irate letters to the _Globe_, etc., I was prepared
>for the worst when I visited the Registry of Motor Vehicles
>on Nashua Street this morning to renew my driver's license.
>
>To my surprise, the visit was quite pleasant.   After I waited
>in line about 2 minutes,  a very friendly and attractive young
>woman took my renewal form and check, and gave me a perfunctory eye
>exam.  She even cheerfully directed me to a mirror I could use
>to comb my hair before having my picture taken.  Five minutes
>later, I had my new license, with a new address (I'm moving in
>two weeks).

Contrast that to my recent license-renewal experience in Framingham.
I waited in line for *90 minutes* before getting to the surly dame
at the counter.  The temperature was *at least* 95F, with not a breath
of air stirring in the place.  There was barely enough room to take a 
step sideways without bumping into another person.  During the entire
process, we were taunted with the stories from other patrons about 
how they "waited in line 2 hours the day before, and were finally told
to leave because 'the computer was down'", and how at 4:30, all the people
who had been waiting for hours in line were told to leave because they
"were now closed for the day".

Needless to say, it was not a pleasant experience.

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