520ST Service Troubles

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Article #2575

#2575

From: k.e.roser
Date: Sat, 01 Mar 1986 15:29

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I bought a 520ST on January 4, 1986 and it promptly self-destructed
within a few weeks (Power supply went bad, putting out excess voltage,
thus destroying keyboard).  The machine was returned to the dealer
on January 16th who promptly sent it to the distributor who in
turn supposedly (?) sent it to the service center.

Well, it is now March 1, 1986 and I have not seen my 520 since January
16th.  Repeated calls to the distributor are always answered with
"You'll have it next week".

I do not want to name the parties involved at this time because there
may be a good excuse for the delay (even though I don't know what
that excuse could possibly be).  What I do want to do is let the
net know that service on an ATARI 520 can be a headache!!

Has anyone else had such an experience and can you recommend how I
can get my 520 back?

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From: ker@mtgzy.UUCP (k.e.roser)
Newsgroups: net.micro.atari
Subject: 520ST Service Troubles
Message-ID: <1618@mtgzy.UUCP>
Date: Sat, 1-Mar-86 10:29:36 EST
Article-I.D.: mtgzy.1618
Posted: Sat Mar  1 10:29:36 1986
Date-Received: Sun, 2-Mar-86 02:34:09 EST
Organization: AT&T Information Systems Labs, Holmdel NJ
Lines: 17