Calling Atari

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2 total messages Started by Eric Terrell Tue, 14 Jan 1986 19:33

#2085

Author: Eric Terrell
Date: Tue, 14 Jan 1986 19:33

20 lines
1268 bytes

I have been trying to get some information from ATARI regarding some
warranty service that they did for me (I am still waiting to get the
&(*)(*&@#$ computer and monitor back via UPS.

I tried in vain for two days to get through over the telephone using
these two numbers:

1 - (408) 745-2000
          745-4851

Both numbers were constantly busy, and after calling about 20 times
at 15 minute intervals I quit in disgust and mailed them a letter.
If I am ever have to call them again (God Forbid!) could any of you
suggest some other numbers to call that one would have a nonzero
probability of getting through on?

Eric Terrell

CSNET address terrell@ohio-state

Re: Calling Atari

#2163

Author: info-atari
Date: Mon, 20 Jan 1986 15:57

4 lines
875 bytes

I called ATARI within the last several weeks on the 745-2000 number and
had no trouble getting in.  What I did though was call it at 7:30 A.M.
Denver time which was 6:30 A.M. California time.  But someone did
answer and my request was handled correctly.

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