Antic Catalog

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2 total messages Started by Paul Kopp Fri, 17 Oct 1986 23:40

#524

Author: Paul Kopp
Date: Fri, 17 Oct 1986 23:40

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I ordered the Chameleon CRT emulator from the Antic Catalog on September
6th.  Here it is October 17 and I still don't have my software.  That was 6
weeks ago (The catalog says wait 3 to 4 weeks for delivery).  I even used my
credit card "for faster service."  I figured that there must be something
wrong so I called the 800 number that I called when I ordered.  They said
that they only take the orders and I would have to call Antic in California
for an answer.  So...I called at 11:00a.m. (thats 8:00a.m. there), I was
pleasantly greeted by someone that informed me that Customer Service was
not opened yet but they would take a message and have someone call me back.
I waited, and waited, no call.  I called them back at 7p.m (4p.m. there).
Customer Service informed me that they were backlogged and my order will be
sent out "soon." "Soon" I asked. That's the best answer I could get.

This is the first time I have ever ordered from the Antic Catalog (and
maybe the last).

Is this the norm for Antic?  Has anyone else had to wait, and wait, and
wait?


    #####              Gould Computer Systems Division
      ###              in Sunny South Florida
#####   #####
#####    ####          ...mcnc!rti-sel!gould!pkopp  OR
#####   #####          ...akgua!ucf-cs!novavax!houligan!pkopp
      ###
    #####              The opinions expressed are my own.

Re: Antic Catalog

#525

Author: Marc L. Appelbaum
Date: Mon, 27 Oct 1986 14:18

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I have had problems with Antic too.  I ordered a book from them on
Sept 17th, the check was cashed on 9/24 now it's 10/27 and no book!!!
-- 
Marc L. Appelbaum                                            
Arpa: appelbaum@blue.RUTGERS.EDU
Uucp: ...{allegra| harvard| seismo| sri-iu| ut-sally}!topaz!ru-blue!appelbaum

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