netcom the worst

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Article #36

#36

From: Honus Wagner
Date: Sat, 30 Dec 1995 00:00

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Netcom advertises that it is a nationwide server,it has large corporate
accounts and has tech support........well this is my experience with
Netcom in the past three months:

In the past three months I have had:
48 GPF's
51 Unexpected Loss of Controls
18 Nites of being unable to send e-mail
2 occassions when my messages were erased
38 occassions when IRC was cancelled
18 tries, the maximum, to get connected
11 letters to Tech support unanswered
2 days of not being told that my POP phone number had changed hence I
couldn;t sign on.
2 days of no service....and assorted other headaches I can;'t
remember...oh yes....it took me almost 2 hours to downlaod Netscape
with a 14.4 modem..not the fastest but not that shabby either.

And they have the audacitiy to still charge for what they call service.
By the way.....I quit tonite....go ahead somebody out there...call me a
whiner and I call you an idiot.

Frank

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From: chi-tu@ix.netcom.com(Honus Wagner )
Subject: netcom the worst
Date: 1995/12/30
Message-ID: <4c2h67$e5h@cloner3.netcom.com>
X-Deja-AN: 123116991
organization: Netcom
x-netcom-date: Fri Dec 29  9:03:03 PM PST 1995
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