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Article #9

Re: netcom the worst

#9
From: Cary Africk
Date: Tue, 02 Jan 1996 00:00
38 lines
2492 bytes
On 30 Dec 1995 05:03:03 GMT, chi-tu@ix.netcom.com(Honus Wagner )
wrote:

>Netcom advertises that it is a nationwide server,it has large corporate
>accounts and has tech support........well this is my experience with
>Netcom in the past three months:
>
>In the past three months I have had:
>48 GPF's
>51 Unexpected Loss of Controls
>18 Nites of being unable to send e-mail
>2 occassions when my messages were erased
>38 occassions when IRC was cancelled
>18 tries, the maximum, to get connected
>11 letters to Tech support unanswered
>2 days of not being told that my POP phone number had changed hence I
>couldn;t sign on.
>2 days of no service....and assorted other headaches I can;'t
>remember...oh yes....it took me almost 2 hours to downlaod Netscape
>with a 14.4 modem..not the fastest but not that shabby either.
>
>And they have the audacitiy to still charge for what they call service.
>By the way.....I quit tonite....go ahead somebody out there...call me a
>whiner and I call you an idiot.
>
>Frank

Frank,

I was just wondering, although everyone seems to agree that Netcom is
the worst, have you or anyone else for that matter heard of who is the
best?  I'm using PSI, and aside from some horrendous problems with
their news servers, the service seems to be 100% OK.

Everyone asks for a recommendation... Any ideas for Essex/Bergen
counties?

Cary
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Message-ID: <30e8a111.13965505@news>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <4c2h67$e5h@cloner3.netcom.com>

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From: us001520@interramp.com (Cary Africk)
Subject: Re: netcom the worst
Date: 1996/01/02
Message-ID: <30e8a111.13965505@news>
X-Deja-AN: 133595284
references: <4c2h67$e5h@cloner3.netcom.com>
organization: PSI Public Usenet Link
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