🚀 go-pugleaf

In article <1cmd7nINNqpo@haydn.crhc.uiuc.edu>, impact@crhc.uiuc.edu (Temporary Account for HP visitors) writes:
> taz@momad.UUCP (Sysop) writes:
> 
>>Does anyone have a Dallas Fax, particularly the 14.4 Pro Plus External?
> 
> 
>>What do you think of it?   Does it run okay?   Any problems?
> 
>>Tech support?   What is your general opinion?
> 
> 
>>Thanks
> 
> DO NOT BUY DALLAS FAX MODEMS! I have a Dallas Fax pocket fax 2496P pocket
> modem with the EXAR chipset which has a bug that prevents v.42bis connections
> even though they advertise the unit as v.42bis compatible... There are only
> two people in their tech support and it is impossible to get through
> and when you leave a message with their sales department, they do not
> return your calls...
> 
> Their prices are good but when you take a look at their support.... TERRIBLE!

I agree that their support sucks, but when I did get through to bitch about 
my 96/96E modem they sent me the new ROM upgrades within 5 days - Fixed all
my problems, and I haven't had any complaints about it since then. 
  
   I've had it for about 8 months now....


-- 

 Lee Havemann, Sys_op       HSH Associates          (201) 838-3330 
 Internet: lee@hsh.com    Compuserve: 70410,3507    AOL: HSH Assoc
 "Any opinions expressed are not necessarily those of anyone else, 
  including myself."