user behavior with notesfiles/rn/...

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1 total messages Started by Richard Anderson Mon, 24 Oct 1988 20:58

#115

Author: Richard Anderson
Date: Mon, 24 Oct 1988 20:58

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I am seeking any publications (or unpublished papers) that discuss the use
of notesfiles and similar systems (e.g., rn).  By "use" I mean the manner
in which users have used the system, how they have reacted to the software,
how it has benefited users, how an organization's characteristics influence
its use, other influences on its use, ...  In other words, I seek discussions
about user behavior (individual and group) with such software.  Any knowledge
of any such papers?  Any ideas about where I should look for such papers?


R. I. Anderson
Human Factors Consultant
Pacific Bell
2600 Camino Ramon, Room 2E850                     (415)823-3715
San Ramon, CA 94583

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