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Started by So no to T-mobile
Fri, 30 May 2003 19:41
say no to t-moblie
Author: So no to T-mobile
Date: Fri, 30 May 2003 19:41
Date: Fri, 30 May 2003 19:41
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Dear friends. I strongly warn anyone to stop giving your business to T-Mobile wireless. T-Mobile was caught misleading customers about thier new "unlimited wireless Internet". I few weeks ago I signed up for the T-mobile service, and when I complained about T-mobile's abusive Customer Service dept they treated me like I was working for them. Then I contacted the T-moblie Executive Consumer Relations Dept they threatened me. T-mobile threatened me not to go public with their corperate bullying practices. First I spoke to a Ms. Post (her contact info was there). When I spoke to her she sounded like she was filing her nails and that I was interupting her. Then one of her desperate admirers in her office named JP Hynes called me and warned me to not go public. I asked him if he can identify himself, he refused. He then said,"ok, what city are you in?". He, just like a coward refused to even tell a paying customer what city he is in. Then just like Nazi's they cancelled my account without any written or verbal warning. If my forehead was hot as them I would get Psychatric help. I can't see how they live with such anger and pretend on a daily basis that they are not angry. To conclude Here is T-mobile contact info if you ever become a victim of T-mobile hotheads. 1. J.P. Hynes. email T-MobileExecutiveConsumerRelations@T-Mobile.com Executive Customer Relations T Mobile Toll Free (877) 290-6323 ext. 2937 2. Arlene Post email: Arlene.Post@T-Mobile.com Executive Customer Relations T Mobile Toll Free (877) 290-6323 ext. 3637 Direct (505) 998-3637 Fax (505) 998-3796 3. Anthony Wagner Manager Customer Service email: Anthony.Wagner@T-Mobile.com 972 447 0699 Again. Don't give your business to T-Mobile. And I'll definitely tell other people about my negative experience so they can avoid it in the future. Sincerely, An abused past customer of T- mobile
Re: say no to t-moblie
Author: jeff
Date: Sat, 31 May 2003 15:39
Date: Sat, 31 May 2003 15:39
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Just a guess, did they sign you up for their WiFi service? Its very limited a few of their stores, airports, Starbucks and some Barnes & Noble. If this is true did you read the paper work or research the service before signing? You can do wireless internet thru your phone using voice minutes connecting at about 19K OR faster with data minutes 50 megs DL @ $60.00 a month. 56K I would never give up my T-Mobile phone service, limited coverage but high quality. $60.00 a month gets me 1000 minutes with free nights and weekends. All including long distance and nation wide roaming. Did you get abusive with them? First? I have had poor or misleading information in the past from a few companies that sell some type of new technology, but was able to work it out with customer service. Why not give use the full story? "So no to T-mobile" <consumer123@boxfrog.com> wrote in message news:55433f3e.0305301141.17bb0bcd@posting.google.com... > Dear friends. > > > I strongly warn anyone to stop giving your business to T-Mobile wireless. > > T-Mobile was caught misleading customers about thier new "unlimited wireless > Internet". > > I few weeks ago I signed up for the T-mobile service, and when I complained > about T-mobile's abusive Customer Service dept they treated me like I was > working for them. Then I contacted the T-moblie Executive Consumer Relations > Dept they threatened me. T-mobile threatened me not to go public with their > corperate bullying practices. First I spoke to a Ms. Post (her contact info was > there). When I spoke to her she sounded like she was filing her nails and that > I was interupting her. Then one of her desperate admirers in her office named > JP Hynes called me and warned me to not go public. I asked him if he can > identify himself, he refused. He then said,"ok, what city are you in?". He, > just like a coward refused to even tell a paying customer what city he is in. > > Then just like Nazi's they cancelled my account without any written or verbal > warning. If my forehead was hot as them I would get Psychatric help. I can't > see how they live with such anger and pretend on a daily basis that they are not > angry. > > To conclude Here is T-mobile contact info if you ever become a victim of > T-mobile hotheads. > > > 1. > > J.P. Hynes. > > email > T-MobileExecutiveConsumerRelations@T-Mobile.com > Executive Customer Relations > T Mobile > Toll Free (877) 290-6323 ext. 2937 > > 2. > > Arlene Post > email: > Arlene.Post@T-Mobile.com > Executive Customer Relations > T Mobile > Toll Free (877) 290-6323 ext. 3637 > Direct (505) 998-3637 > Fax (505) 998-3796 > > > 3. > > Anthony Wagner > Manager Customer Service > > email: > Anthony.Wagner@T-Mobile.com > > 972 447 0699 > > > > > Again. Don't give your business to T-Mobile. > > > And I'll definitely tell other people about my negative experience so they can > avoid it in the future. > > Sincerely, > > > An abused past customer of T- mobile
Re: say no to t-moblie
Author: Josh
Date: Sat, 31 May 2003 17:59
Date: Sat, 31 May 2003 17:59
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I've never had a problem with t-mobile. i pay 49.99 a month and get 3000 whenever minutes. your type of phone plays a big role in reception. i've had other cell services in my area (chambers county) and t-mobile is the best. "jeff" <jeffblack@webtv.net> wrote in message news:bbaibe$fdb$1@bob.news.rcn.net... > Just a guess, did they sign you up for their WiFi service? Its very limited > a few of their stores, airports, Starbucks and some Barnes & Noble. If this > is true did you read the paper work or research the service before signing? > You can do wireless internet thru your phone using voice minutes connecting > at about 19K OR faster with data minutes 50 megs DL @ $60.00 a month. 56K > I would never give up my T-Mobile phone service, limited coverage but high > quality. $60.00 a month gets me 1000 minutes with free nights and weekends. > All including long distance and nation wide roaming. > > Did you get abusive with them? First? > > I have had poor or misleading information in the past from a few companies > that sell some type of new technology, but was able to work it out with > customer service. > > Why not give use the full story? > > > > > > > "So no to T-mobile" <consumer123@boxfrog.com> wrote in message > news:55433f3e.0305301141.17bb0bcd@posting.google.com... > > Dear friends. > > > > > > I strongly warn anyone to stop giving your business to T-Mobile wireless. > > > > T-Mobile was caught misleading customers about thier new "unlimited > wireless > > Internet". > > > > I few weeks ago I signed up for the T-mobile service, and when I > complained > > about T-mobile's abusive Customer Service dept they treated me like I was > > working for them. Then I contacted the T-moblie Executive Consumer > Relations > > Dept they threatened me. T-mobile threatened me not to go public with > their > > corperate bullying practices. First I spoke to a Ms. Post (her contact > info was > > there). When I spoke to her she sounded like she was filing her nails a nd > that > > I was interupting her. Then one of her desperate admirers in her office > named > > JP Hynes called me and warned me to not go public. I asked him if he can > > identify himself, he refused. He then said,"ok, what city are you in?". > He, > > just like a coward refused to even tell a paying customer what city he is > in. > > > > Then just like Nazi's they cancelled my account without any written or > verbal > > warning. If my forehead was hot as them I would get Psychatric help. I > can't > > see how they live with such anger and pretend on a daily basis that they > are not > > angry. > > > > To conclude Here is T-mobile contact info if you ever become a victim of > > T-mobile hotheads. > > > > > > 1. > > > > J.P. Hynes. > > > > email > > T-MobileExecutiveConsumerRelations@T-Mobile.com > > Executive Customer Relations > > T Mobile > > Toll Free (877) 290-6323 ext. 2937 > > > > 2. > > > > Arlene Post > > email: > > Arlene.Post@T-Mobile.com > > Executive Customer Relations > > T Mobile > > Toll Free (877) 290-6323 ext. 3637 > > Direct (505) 998-3637 > > Fax (505) 998-3796 > > > > > > 3. > > > > Anthony Wagner > > Manager Customer Service > > > > email: > > Anthony.Wagner@T-Mobile.com > > > > 972 447 0699 > > > > > > > > > > Again. Don't give your business to T-Mobile. > > > > > > And I'll definitely tell other people about my negative experience so > they can > > avoid it in the future. > > > > Sincerely, > > > > > > An abused past customer of T- mobile > >
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