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Article #301

Re: Bell Atlantic outrightly STEALS my money!

#301
From: Mark Smith
Date: Wed, 12 Feb 1997 00:00
55 lines
3101 bytes

In Article<32FF01C7.4F69@WorldNet.att.net>, <rsimpson@WorldNet.att.net> write:
> Mr. Damon Kelly wrote:
> > 
> > Someone in BA's counting room had a bad day.  A moron decided to look
> > at my personal check, concluded that the dollar figure on it was too
> > low, tacked on another zero, and printed a OCR figure ten times the
> > check's amount!
> > 
> > The original value of the check, $2.10, was issued to pay off charges
> > incurred by a collect call I made to a person I know.  A few days
> > later, I called my bank for an update on checks that cleared my 
> > account.
> > Finding an unusual $21 debit on my account, I asked my bank to send me 
> > a check copy.  Sure 'nuff, some moron who can't read:
> > 
> > $2.10
> > Two and 10/100 ----------------------------------------- dollars
> > 
> > ...printed clearly and distinctly on my check somehow figures that I
> > wanted to pay $21.
> > 
> > Eh?
> > 
> > What *really* pisses me off is that the addition of the zero didn't
> > change the value of the check, $2.100, yet...
> > 
> > I suppose I'm really lucky I escaped major checking account damage via
> > a transposing of decimal points with commas.
> > 
> > I launched a letter addressed to BA's finance department demanding a
> > refund (as opposed to a credit) with a demand to drop the illiterate
> > innumerate(s) responsible for this "error" into the nearest Minimum
> > Wage Hell ASAP.  How can such a thing happen in a society where the
> > pool of literate, unemployed/underemployed high school/BS/MS/PhD
> > graduates is constantly growing?
> > 
> > If this has happened to you and BA has given you grief during
> > resolution attempts, I may wish to gather your thoughts (with
> > permission!) for submittal to the Maryland PSC, an organization only a
> > few walking minutes away from where I work.
> > 
> > -d

This happens all of the time in any company that processes lots of checks.  
The check scanner operator typed an extra 0.

BA should credit you if you send a copy of your cancelled check.  You could 
also send it to your bank and try to get it solved that way.

It's not really intentional theft, just a mistake on one or two checks in the 
50,000 or so processed daily.

Mark
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From: Mark Smith <msmith@pluto.njcc.com>
Subject: Re: Bell Atlantic outrightly STEALS my money!
Date: 1997/02/12
Message-ID: <NEWTNews.855801378.7180.msmith@xanadu.njcc.com>
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