🚀 go-pugleaf

For those of you who are customers of United Teletech Federal Credit Union:

Was anybody else (besides me :-) unaware that UTFCU recently dropped 
Chase Manhattan (I think) as their check processor and picked up another
company, thereby changing their bank routing number?  (Bank routing number
is the number at the lower left of your checks, that you use for direct
deposit/direct withdrawl, et cetera).  

If you were still using your old checks as of September 1 (like me :-( ) 
or whenever they switched you over, then apparently those checks will bounce. 
If you are still using the old number for direct deposit, that won't work
either. 

Having talked with the local branch manager, this has been "in the works"
for a long time now.  Announcements have been in the newsletters, some
special mailings were arranged, tiny signs in the credit union office, 
and so on. 

In my case, with the exception of the newletter, the special mailings did 
not succeed (for reasons I will skip now).  Long ago, I stopped reading 
the newsletter, since it mostly consists of UTFCU advertisements (the 
August issue did have an excellent ALERT hidden on page two, after 
advertising their VISA on the front page).

In short, I feel their warnings were inadequate, at least in my case.  

In any case, with a switch-over as serious as this, I am surprised that
UTFCU didn't have an individual direct mailing long ago (or, if they did,
some of us were evidently left out).  If enough people find themselves 
in a similar situation with UTFCU, I would like to bring a grievance
before the board of directors. 

Thank you.

PS I would also like to know if you felt generally unaware of this, but
   you're using the new checks & their clearing anyway

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Steve Klinkner                AT&T Bell Labs                 srk@mink.att.com
                                                       UUCP: att!mink!srk 
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