GW 5.2.2(SP2) to GW 5.2.x(SP4) Upgrade FAILS

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1 total messages Started by davidwmorris Tue, 18 May 1999 00:00

Author: davidwmorris
Date: Tue, 18 May 1999 00:00

36 lines
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HELP!

I have a test GW 5.2.2 (SP2) system installed in preparation for a
migration from GW 4.1a to GW 5.2.x. The system is not connected to the
internet as its a classified one.

Here's the problem: When I tried using the GW 5.2 SP4 to upgrade my test
system it gives me the following error:

"The software at this location does not match the version of the support
pack being applied or it may have already been updated. Download the
Support Pack Installation Tool, GW52SP4.EXE, and run it to identify
which support pack to apply". I can not do this (see para #1)!!!

I have the Novell Support Connection, GroupWise Support Packs(Disk1).
Acording to the readme on the disk I copied the following file to the
test system- <cdrom>:\gw52sp4\g524us.exe and this is what's giving me
the error. I am logged on as Admin, verified files are RW and I have all
rights too them. There is no one else logged in and my client had not
been open. I also tried bringing GW down on the server (same error). In
the GW client-Help-About GroupWise, its reporting ver 5.2.2 which has
SP2 applied acording to the readme for GW 5.2 Support Pack 4 US (TID
#2943920). I have tripled checked the instructions in this TID. I am
installing this from an NT 4.0 Workstation w/SP3 installed and the
Novell Zen Works client.

Any ideas?
Thanks,
David.
--
David Morris / CNA
NetWare / IntranetWare / NT Integration Specialist


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