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Article #9

Re: To anyone having problems with istar?

#9
From: Darren Martell
Date: Fri, 01 Mar 1996 00:00
39 lines
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In article <4h59dc$fls@thor.atcon.com>, desroute@atcon.com says...
>
> We am looking for people who are or have experienced any or all of
>the following problems from Istar in Nova Scotia:
> ....

Well... I can't help but be suspicious... I realize that I have spoken badly 
of iSTAR on occasion, but I now realize the phenomenal problems a service 
provider *must* be experiencing with connections being subscribed to at the 
rate they are.  To be honest, I think iSTAR has taken some excellent steps 
in improving customer relations lately.  There are still growing pains, but 
I think they have developed a future plan which will meet our needs for some 
time to come.  

The crunch for NSTN came with the merger.  I'm sure we all realize the 
organizational nightmare that must have ensued.  But the new iSTAR is 
starting to settle in, and service *has* improved greatly.  For example, I 
would challenge the original poster to let me know the last time he had a 
busy signal with Atlantic Connect.  I am a prime time user with iSTAR and 
have not gotten one busy signal in about 6 weeks now.  It amazes me every 
time I connect with the first ring.  

Obviously, the request to compile complaints is a personal one.  I can't see 
another provider using such underhanded tactics.  But I fail to see the 
reason for it.  I, for one, am very curious as to the nature.  And not 
stating this in the message is a little cowardly.

I believe Mr. Sweet should make his intentions known.  Is it possible a new 
provider is trying to recruit? Does Mr. Sweet think he can petition iSTAR?  
Is he possibly trying to launch legal action?  

Mr. Sweet... How can you expect people to blindly respond to such a request 
knowing full well that you intend to use the information for some unstated 
purpose?  I would never respond to such a suspicious advert.  If you had 
been more professional, you might have been taken seriously.

Darren Martell

"When the grass looks greener... it's probably been spray painted!"
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From: dmartell@fox.nstn.ca (Darren Martell)
Subject: Re: To anyone having problems with istar?
Date: 1996/03/01
Message-ID: <4h72dt$j9h@news.nstn.ca>
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references: <4h59dc$fls@thor.atcon.com>
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