🚀 go-pugleaf

On Wed, 20 Aug 2003 18:23:08 +1000, "Megatoolz.com - Computers, Etc - LJ Boyd"
<tech@megatoolz.com> wrote:

>Most tech support guys are morons at these sort of companies.

That is a curious statement from someone in the 'business'

>What D-link modem do you have and is it Ext or Internal?

The dlink website appears to have only external ones?

>There's a common setting that defaults on some ISPs which is wrong on these
>Internal ones
>
>-- 
>Regards,
>LJ Boyd
>Megatoolz.com
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>"Howard" <howhard1309@hotmail.com> wrote in message
>news:guD0b.121428$JA5.2777872@news.xtra.co.nz...
>> I have just spent the last hour waiting on the phone for D-Link technical
>> support because my new ADSL modem won't install.
>>
>> At the end of one hour I called up again on a second phone and asked their
>> sales dept what was going on. He said the one technical staffer they had
>was
>> out to lunch (at 3pm Sydney time), and they don't normally have enough
>> technical support call handlers.
>>
>> Some service. Especially when the tech call waiting message, repeated
>every
>> 5 minutes, says "Your call is important to us, so we've placed you in a
>> queue"!
>>
>> Just wanted to get a whinge off my chest.
>>
>>
>