Re: Telebit T3000->Worldblazer Loyalty Pays upgrade in Canada

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Article #55

#55

From: Ed Hew
Date: Tue, 21 Jul 1992 19:14

29 lines
1898 bytes

In article <1992Jul20.194009.25718@mks.com> andy@mks.com (Andy Toy) writes:
>I got my call from LEP today and my T3000 to Worldblazer exchange will
>happen some time between 9am and 3pm tomorrow.

I also received the LEP call yesterday, and found that Telebit
had issued explicit, concise, and clear instructions on how
the swap was to be done.  I checked to ensure that there would
be no additional shipping charges, etc and arranged to have the
WorldBlazers arrive this morning between 9am and noon.

A courier apparantly contracted by LEP arrived at 10am, with
the WBs.  We did the swap, and the new modems are now in service.
I'm quite pleased; this went well!

My thanks to the kind people at Telebit who obviously got the
message I and apparantly many others imparted to them.  Telebit
went out of their way to ensure that the horror stories of the
past with LEP weren't repeated.  If all shipping matters can
be handled as smoothly, then there'll be no further cause for
complaint.  Our grumbling and the resultant planning and swap
implimentation by Telebit seems to have paid off.

Reports I'm getting from various associates and clients today
all provide the same rosy story.

Telebit, thanks for listening and acting!
--
  Ed. A. Hew,    <edhew@xenitec.on.ca>    ....!uunet.ca!xenitec!eah
  XeniTec Consulting Services, Kitchener ON, Canada +1 519 570 9848

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Message-ID: <1992Jul21.191444.7740@xenitec.on.ca>

Path: arc1-ca.pugleaf.net!sparky!uunet!olivea!xenitec!eah

References: <MJN.92Jul19013117@pseudo.uucp> <1qX7NB1w164w@beltrix.guild.org> <1992Jul20.194009.25718@mks.com>

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Path: arc1-ca.pugleaf.net!sparky!uunet!olivea!xenitec!eah
From: eah@xenitec.on.ca (Ed Hew)
Newsgroups: ont.uucp,biz.comp.telebit,kw.uucp,can.uucp
Subject: Re: Telebit T3000->Worldblazer Loyalty Pays upgrade in Canada
Summary: Telebit comes through!
Message-ID: <1992Jul21.191444.7740@xenitec.on.ca>
Date: 21 Jul 92 19:14:44 GMT
References: <MJN.92Jul19013117@pseudo.uucp> <1qX7NB1w164w@beltrix.guild.org> <1992Jul20.194009.25718@mks.com>
Organization: XeniTec Consulting, Kitchener, Ontario, CANADA
Lines: 29

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