🚀 go-pugleaf

In article <1992Jul15.163355.28741@eci386.uucp> woods@eci386.uucp (Greg A. Woods) writes:
|UPDATE! -- :-( :-( :-(
|
|Another person called back from Telebit this AM, saying she had talked
|to the person who called me on Monday.  She wanted to confirm that
|indeed someone from Telebit had called to let me know about Profit
|Freight, and then fed me the line that [paraphrased] "No, we won't be
|sending you a chip upgrade set, and yes, you should still expect a
|call from Profit Freight sometime, and they may decide to send you the
|chip upgrade after they ask you for your serial number."
|
|Needless to say, I'm confused and frustrated now!
|
|When I expressed my frustration, saying that I knew of several other
|local people who had already received their upgrade chip-set packages,
|she said "Sorry, but I'm only instructed to call and inform you of the
|Profit Freight arrangements."
|
|I didn't remind her that the first call was June 25, and that the
|original promise was that Profit Freight would call the week of July 6.


	Hmmmm, I don't understand.  I called 1-800-telebit
	& talked to someone who confirmed that yes the serial
	number thing was in fact a reality & yes they would
	be happy to send me an upgrade chip set.


	They did this & I installed it & it works just fine.


	This all occurred a few weeks ago; perhaps now that
	they've had so much hassle with the deliverers etc.
	they just want to make things as simple as possible...


-- 
  ,u,	 Bruce Becker			Toronto, Ontario
a /i/	 Internet: bdb@becker.gts.org	Uucp: ...!web!becker!bdb
 `\o\-e	 \*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/*\*/
 _< /_	 "Awaken the Geek Within" - Anthony Robot