🚀 go-pugleaf

gringogirl wrote:
> Monday, October 16, 2006 (
>
>  Cain Petroleum owns 19 Chevron Stations in Oregon - the steal from
> customers and pollute BOYCOT
>
> I had the Worst experience at Chevron in Progress 8710 SW Hall
> Boulevard, Beaverton (a currently operating gas station) , next to
> Washington Square and  in the process ( I will post that later) I found
> that Cain Petroleum of Forest Grove has the Worst enviromental record
> and they Own outright 19 Chevron stations in this area.This very
> station was sited by the DEQ for contaminating the groundwater and Cain
> ignored requests for clean- up , just as they are stonewalling me now
> for a refund.
>
> If you have had bad service, been overcharged ( as I was ) then you are
> with a Cain Chevron
> The person to talk to at Cain is Jason  Cain - 503 546 3535 and Chevron
> customer complaint line is 1 800 962 1223
>
> News Release
> For release: May 22, 2002
>
> Contacts:
> Susan Greco, Compliance & Enforcement, Portland, (503) 229-5152
> Nina DeConcini, Communications & Outreach Manager, Portland, (503)
> 229-6271
> Brian White, Communications & Outreach, Portland, (503) 229-6044
>
>
> DEQ Fines Service Station Owner/Operator $1.43 Million For Soil and
> Groundwater Contamination in Portland Area
>
> Nine sites in the Portland area remain contaminated due to lack of site
> investigation and cleanup efforts by Cain Petroleum
>
> The Oregon Department of Environmental Quality (DEQ) has levied a total
> of $1,428,720 in civil penalties to Cain Petroleum Inc., Forest Grove,
> for failure to investigate and clean up petroleum releases from
> underground storage tank systems at nine properties Cain Petroleum
> owned or operated in Washington and Multnomah counties.
>
> Cain Petroleum is responsible for the investigation and cleanup at each
> of the nine properties because it managed the underground storage tank
> systems at the time of the releases, which occurred over the past
> several years. The $1.43 million penalty amount represents the combined
> total of penalties issued at the nine properties. The penalty is the
> largest ever issued by DEQ.
>
> Some of the releases were reported to DEQ as early as 1989. Officials
> from DEQ's Office of Compliance and Enforcement said that Cain
> Petroleum did not investigate or initiate cleanup of the releases as
> the Department had requested. Most of the contaminated properties are
> currently operating as gas stations.
>
> "Over the years... Cain has repeatedly ignored requests from the
> Department to complete required (cleanup) actions at these properties,
> including actions that Cain itself indicated were of highest priority
> for completion", DEQ Director Stephanie Hallock wrote in a May 15
> letter notifying Cain Petroleum of the penalty.
>
> Although the extent of the contamination varies at the nine properties
> located in Portland, Beaverton, Hillsboro and Tigard, gasoline and
> diesel fuel has seeped into soil and/or groundwater at the sites,
> creating public health hazards.
>
> DEQ is particularly concerned about two properties where liquid
> petroleum is floating on groundwater. These properties are a gas
> station operating at 833 SE Baseline Road in Hillsboro, and Cain
> Petroleum's bulk petroleum plant at 2624 Pacific Ave. in Forest Grove.
> The presence of "free product" floating on groundwater has the
> potential to contaminate drinking water and surface waters. It can also
> generate vapors that can migrate into utility corridors, buildings and
> other enclosed spaces, creating explosion hazards and respiratory
> problems for workers and building occupants.
>
> In addition, most of the nine properties have levels of benzene
> exceeding those established for the protection of human health and
> safety. Benzene, a constituent of gasoline, is a known carcinogen.
> Exposure to benzene via inhalation, skin or eye contact can cause upper
> respiratory tract irritation or eye irritation. Long-term exposure is
> known to cause a variety of health problems, including various types of
> cancer.
>
> Vapor extraction and groundwater cleanup systems that remove petroleum
> contamination must be installed at the Baseline Road and bulk plant
> properties to protect public health and safety, DEQ officials said. The
> majority of the $1.43 million penalty ($1,138,976) is based on the
> economic benefit Cain Petroleum gained by avoiding the costs of
> installing and operating treatment systems at these two properties.
>
> The properties covered by the enforcement action include:
>
> 833 SE Baseline Road, Hillsboro (a currently operating gas station)
> 2624 Pacific Ave., Forest Grove (Cain Petroleum bulk plant)
> 2339 Pacific Ave., Forest Grove (a currently operating gas station)
> 12475 SW Canyon Road, Beaverton (a former gas station site)
>
> 7550 SW Beaverton-Hillsdale Highway, Portland (former gas station site)
>
> 9 SE 82nd Ave., Portland (a currently operating gas station)
> 3520 SW Cedar Hills Boulevard, Beaverton (a currently operating gas
> station)
> 13970 SW Pacific Highway, Tigard (a currently operating gas station)
> Since the releases were reported to DEQ, Cain Petroleum has repeatedly
> ignored requests to complete the required investigation and cleanup at
> the nine properties. In May 2001, DEQ issued the company a Notice of
> Noncompliance outlining all the violations and providing timelines for
> correcting the violations. Some of those violations have still not been
> corrected.
>
> In addition to the penalty, DEQ has issued an order requiring Cain
> Petroleum to complete site investigations to determine the nature,
> magnitude and extent of groundwater and soil contamination at the
> sites, including quarterly groundwater monitoring. Cain Petroleum must
> also install and operate petroleum removal, groundwater treatment and
> vapor extraction systems at the Baseline Road and bulk plant properties
> within 30 days of the order.
>
> Cain Petroleum has 20 days from the date of receiving the penalty to
> either pay the penalty or appeal.
>
>
>
>
>
> 12:04 AM - 0 Comments - 0 Kudos - Add Comment - Edit - Remove
>
>
>
> Sunday, October 15, 2006
>
>  Boycott Chevron & Cain Petroleum
>
>
> I went to buy gas at the Chevron at the corner of Hall blvd and Scholls
> Ferry in Washington County, Oregon on October 15th, 2006 at 4:30 p.m.
>
>  I asked "Nathan" the gas Jockey( in oregon someone has to pump your
> gas-)
>
> for $10.00 . It took him so long, that I checked my receipt from my
> debit card and saw that he had filled up my tank and it was $35.73.
>
>  I got out of the car and told him that  it was an overcharge and to
> reverse it. He said,"I didn't hear you and I can't , I will have to
> syphon you're tank, otherwise it would be theft."
>
> I said "No, you are supposed reverse it. " I  asked for the manager ;
> no one knew who the manager was nor would they give me the manager's
> name. I asked the other attendent, and he said " I can't do anything
> about it"
>
> I went into the office and tried calling the numbers of some of the
> other Chevrons that were listed under the heading "Cain Petroleum" As I
> was in the office,( which was stripped down and more like what you
> would find in a third world country) I saw a pile of receipts for
> credit and debit transactions with a paper clip..just sitting on top of
> the cash register! Anyone could have gone in the office and taken them,
> with the high traffic and indifferent employees. Never use a debit card
> at a gas station. you have no protection!
>
> Two that answered  did not know of a manager and could not help me.
>
>  I told Nathan I was calling the police .
>
> As I did so, an elderly man with white hair, (who looked like the men
> you see panhandling for cash by the freeway)came in. I told him what
> was happening and he walked away without saying anything.
>
> fifteen  minutes later , Nathan told the police officer ,Gottwald, of
> the traffic division, that this old man was the district manager.
> Nathan did not tell him of the problem .
>
>  frankly , I have almost never seen such bad customer service .. it was
> like being in a third world country.
>
> The police officer told me that this was not the first time he had been
> called to a Chevron, the one on Allen blvd , had also refused to do a
> credit card chargeback and the woman involved had called the police and
> her husband.
>
>  It seems clear to me that Cain Petroleum ,  who has been find over 1.4
> million dollars by the DEQ( Department of Environmental Quality)  , the
> largest find ever in the state of Oregon, has intentionally  refused to
> instruct their marginal employees  in how to do credit card
> chargebacks.
>
> The Portland Police officer ,Gottwald , asked the employees who they
> called if there was an emergency. The employee told him a man's name,
> .when the officer asked for the phone number , he said he didn't know
> itand he was really busy and couldn't help.He walked off.
>
>  It was an episode of "Dumb and Dumber" , with corporate corruption
> thrown in.
>
>  The address for
>
>  Cain Corporation , which is a locally owned , (Forest Grove  Oregon,)
> petroleum company is 4512 Sw kelly
>
> Portland oregon 97239
>
> and the phone number is 503 546 3535.
>
> the PHone number for Chevron , who does have responsiblity in who they
> subcontract to( imagine if macdonalds served roasted dog burgers?)
>
> is 1 800-435 7277.
>
> I ended up leaving with no money refunded and a firm resolve not to
> shop there again.
>
> I will be posting this around the internet. Please help me repost it.
>
> the link to the article on Cain corporation is here:
>
> http://www.bizjournals.com/portland/stories/2002/05/27/story3.html
>
>
>
>
> 6:21 PM -

monday afternoon- october 16th 2006
 just spoke with Jason Cain - part of the Cain petroleum dynasty.
My refund for an overcharge is dependent on a teenage employee who had
only been working there two days- filling out an incident form and
Jason Cain , has not been able to track down this employee all day.
I am really fed up - It seems to me that the only way to cut through
the corporate bS is to do a  michael Moore- show up with a sign and a
flyer and a press conference, on the corner of Hall and scholls.
 You know I just might do it- again , I warn people , buy gas in
washington state. dont subsidize these Cain Petroleum and their crappy
employees

gringogirl wrote:
> gringogirl wrote:
> > Monday, October 16, 2006 (

<snip>

> > If you have had bad service, been overcharged ( as I was ) then you are
> > with a Cain Chevron
> > The person to talk to at Cain is Jason  Cain - 503 546 3535 and Chevron
> > customer complaint line is 1 800 962 1223

<snip>

Gringogirl, I can absolutely understand being ticked off at a service
station because the same thing happened to me with a particular service
station.  I won't go into the details or name them, but it left me so
flaming mad I couldn't see straight.

I wrote to the parent corporation and they did absolutely NOTHING
WHATOSEVER.  They sent back some form letter saying that the service
stations are "independent jobbers" and basically, they weren't
involved.

One would think that they would want to be involved if those
"independent jobbers" are destroying their name, but I guess their only
concern is to make as many dollars as they can, regardless of the fact
that their customers are getting ripped off.

That happened to be back in the 80's.  I think I've bought gas from
that company's service stations maybe 3 times since then.  I simply
won't use 'em unless I'm in a pinch, not that it hurts them.

I guess what I'm trying to say is that if I were you, I wouldn't expect
jack squat from Chevron.  However, if you do get some type of action
from them, then great job!

Charles R. Whealton
Charles Whealton @ pleasedontspam.com