🚀 go-pugleaf

In article <31BF4C19.7638@udel.edu>, demes@udel.edu says...
>
>Alex Czarto wrote:
>> 
>> I recently connected to Spectrum Trading's WWW site, and saw what seemed 
like
>> a really good deal:  A CPU upgrade that will upgrade any 486 CPU to 
Pentium75
>> power all for $125.
>> I decided to purchase the product.
>> I called their 1-800 number, placed my order, and they told me my credit 
card
>> would be charged for $125 + taxes + some minor shipping charges.
>> I waited a week, then when my package arrived, I was shocked out of my 
pants
>> when the UPS devivery guy said that I had to pay a $57 shipping charge!  
$57?!
>>  On a $125 product?!  Couldn't be.  So I called Spectrum again, and asked 
what
>> was going on.
>> They said that a $57 charge was *NORMAL* and that that's how things were.
>> They said I could get my $125 back for the product, but I'd still have to 
pay
>> the $57 shipping plus whatever it costs me to send it back to them.  I 
asked
>> them why they didn't tell me about this massive cost, and they said, once
>> again, that that's the way things are and that they assumed I knew.
>> I asked why they couldn't have sent me the package through regular surface
>> mail, and they said that that's impossible, that it could only be sent by 
UPS
>> (Funny, I can send packages anywhere I want with a few bucks of postage).
>
>If you're sending back the product, call your credit card company and 
>refuse the charge - let them explain it to your bank!  If you didn't 
>keep it, why should you have to pay?  Especially $57!  Even next day air 
>across the country shouldn't be $57!
>Then maybe a call to the Better Business Bureau....
>Good luck!
>
>Jim Demes - demes@udel.edu
Unfortunately the problem does not lie with Spectrum. It is really the fault 
of UPS. They are a brutal shipping company and really sock it to customers 
when soemthing is shipped across the border. They make it sound like they 
really do alot for you like dealing with customs and all. Whenever you ship 
things across the border...make sure you find out who is the carrier and find 
out the costs. I got burned paying $50 on a $75 U.S. video card from 
California....so I've been there. I spent alot of time yelling at the 
retailler and also UPS. UPS really doesn't impress me at all and I will not 
EVER use them. 

Dan