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Article #537

Don't Shop at NOVO CLUB...in Merivale Mall

#537
From: Robert Brando
Date: Sun, 24 Dec 1995 00:00
23 lines
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I know this may seem insignifigant, but I will put it up for what it is
worth.  We do what we can right?  Anyways....
I went to buy a computer magazine at Novo Club in Merivale mall.  I pulled
out my Visa for the $6 impending charge as I had no cash on me.  The clerk
informed me that it was store policy to not allow credit purchases under
$15.  I asked to speak to the manager.  I got the owner, who was sitting
at a near-by table reading a paper.  I asked if he was aware that it was
against his credit agreement with Visa to have a minimum floor charge on
credit purchases.  He did not even bother to look up from the paper he was
reading and said that it was store policy, in a take it or leave it kind of
a voice.  I left and will not shop in a store like NOVO CLUB again, where
customer service is completely disregarded, and rudeness is the norm at
the executive level.



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Rob Brando                                                        
Carleton University, Ottawa, Canada                                     
Email address: rbrando@chat.carleton.ca                                
WWW HomePage:  http://chat.carleton.ca/~rbrando
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From: rbrando@chat.carleton.ca (Robert Brando)
Subject: Don't Shop at NOVO CLUB...in Merivale Mall
Date: 1995/12/24
Message-ID: <DK2rn5.3Gw@cunews.carleton.ca>
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organization: Carleton University
newsgroups: ott.forsale.computing,ott.forsale.other,carleton.forsale,ott.general