🚀 go-pugleaf

Ron Huttner wrote:

> Dear Mr Frostbite,

Oh dear...it's Ron Nutter at it again. Everybody say hello to Mr
Nutter....

<Crowd> "Hi Ronnie" </Crowd>

> As a matter of fact, I was completely unaware of the freecall number
> until today.

What patch of sand have you had your head stuck in? It's nice to see
you're finally working yourself free!
 
> By the way - you don't appear to be an employee of OzEmail anyway - 
> but an independent contractor/consultant to it. So the fact remains
> that OzEmail itself simply ignores its customers' complaints.

Not so. When customers provide OzEmail and/or Frostbyte with sufficient
information to solve a problem, they act upon it. I speak from
experience. With a combination of work/home/Ozephone accounts I've had
dramas with fixed IP numbers, permanent dial-up modem locks, failed DNS
resolutions, Ozephone registrations and so on. I have always tried their
13/1800 numbers first then post details to the relevant ozemail.*
newsgroups. 

Without fail, on each and every occassion I have had the problem
resolved within 24 hours. The man at whom you are directing your current
barrage (Steve Frost) has been instrumental in solving 90% of our
company's internet woes on the connection side of things. The other 10%?
Well - they were line problems identified by OzEmail and rectified by
Telstra.

We've had six or seven ISPs provide or internet connectivity here at
work. Despite OzEmail's occassional shortcomings, they are still a mile
ahead on all counts. If you genuinely believe that someone other than
OzEmail can provide all that you need (service, support, speed etc) you
should go to them. Now.

> Being an independent contractor puts you in the delightful "sitting on the
> fence" position of being able to ignore just about everything I've written
> tonight - and to only deal with peripheral irrelevancies 

Oh please - you whingeing tart. Steve has tried to offer help and
assistance but reply with little except for your sarcastic, cynical
rebuttals. They are starting to be treated with the contempt they
deserve. I'm surprised that Steve has helped you as much as he has. In
the same position, I'd be more inclined to add you to my kill file and
hope you "went away" than deal with you at all.

> which is what you have continuously done. The trouble with sitting 
> on fences is that you end up with nasty haemorrhoids.

From where I'm sitting, your the biggest "arse grape" on the internet
today.

> Do you seriously believe that your ludicrous responses to my serious
> criticisms of OzEmail's current pathetic **service** are fooling 
> anyone ?

Do you seriously believe that your pathetic, child-like rants and
appeals for support is winning anyone over? Get a clue Ronnie.

> If so, you really are even sillier than the guy on the pre-recorded
> "hotline" !! (Or maybe it's you on that line......)

OK...so you no longer want this resolved. You want a personal flame-war
with Steve Frost. That's OK with me. Follow-ups set as appropriate.

> Internet Sites For Lawyers - http://www.viclf.asn.au/research.html

No wonder you are having browser problems. 420+ kb of HTML in a
glorified set of all-in-one-page search engine results.....sheeeesh!

OK - let's see if we can solve your problem, Ronnie. I care for your
plight - we all do. Let's find the problem step by step:

Question 1: Do you own a computer?

(await your reply)

DJ!

-- 
**** WARNING: Long (17 line) .sig follows ****

Derek Jenkins
derek@jenkins.net
http://derek.jenkins.net

    Coming soon to an internet near you:
Club DUH! the website - http://www.clubduh.com

"Love is truly the great manifesto; the urge to be, 
to count for something, and, if death must come, to 
die valiantly, with acclamation - in short, to 
remain a memory. Yet my desire to die, to disappear,
is still bound up with her; perhaps because she is 
so magnificently alive that, if my being could blend
with hers, my life would have more meaning than before." 
                                
                             - Cesare Pavese (1950)