Re: *Lousy* OzEmail Service And Attitude To Customers - Article 78 - go-pugleaf

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Article #78

Re: Lousy OzEmail Service And Attitude To Customers

#78

From: Dion Mikkelsen
Date: Tue, 24 Nov 1998 00:00

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On Tue, 24 Nov 1998 22:33:15 +1100, Ronnie Nutter wrote, with the use
of a cucumber dipped in blackberry sauce:

> I emailed feedback@ozemail.com.au first, over a weewk ago. It replied with
> some computer-generated rot, stating that my e-mail was being onforwarded
> to the techno-wizards. But it either never was, or they simply ignored it.

Or you chose to ignore them.

> Then I sent numerous e-mails to support@ozemail.com.au,

Last time I did that, I got a reply in 48 hours.  Quite helpful it was
too.

> ozsupport@ozemail.com.au. Ringing OzEmail is a complete waste of time,
> unless one enjoys listening to a pre-recorded idiot for hours, whilst
> one's money drains away for the pleasure.

Yeah, you gotta watch those 13- numbers ... that 25 local call can
really add up over time ... NOT.

Hours ?  Come on Ronnie ... 20 to 25 minutes at the maximum. 

Dion M.

Technical Details

Message-ID: <365a8c36.6115032@news.ozemail.com.au>

Path: arc1-ca.pugleaf.net!unknown!not-for-mail

References:

<rshutt-2311981401010001@slmel9p34.ozemail.com.au> <73b21a$jhk$1@reader1.reader.news.ozemail.net> <rshutt-2311982017570001@slmel3p32.ozemail.com.au> <73bev4$rql$1@reader1.reader.news.ozemail.net> <3676407a.40577777@news.ozemail.com.au> <73bfka$f04$1@reader1.reader.news.ozemail.net> <rshutt-2311982223190001@slmel13p19.ozemail.com.au> <365A997B.94CA2CA2@jenkins.net>

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From: dmikkelsen@rocketmail.com (Dion Mikkelsen)
Subject: Re: *Lousy* OzEmail Service And Attitude To Customers
Date: 1998/11/24
Message-ID: <365a8c36.6115032@news.ozemail.com.au>
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References: <rshutt-2311981401010001@slmel9p34.ozemail.com.au> <73b21a$jhk$1@reader1.reader.news.ozemail.net> <rshutt-2311982017570001@slmel3p32.ozemail.com.au> <73bev4$rql$1@reader1.reader.news.ozemail.net> <3676407a.40577777@news.ozemail.com.au> <73bfka$f04$1@reader1.reader.news.ozemail.net> <rshutt-2311982223190001@slmel13p19.ozemail.com.au> <365A997B.94CA2CA2@jenkins.net>
Organization: OzEmail Ltd.
Newsgroups: ozemail.debate,alt.duh,aus.talk.ltuae

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