🚀 go-pugleaf

On 1 May 1997, Charlie McCann wrote:
> Andrew Hime wrote:
> > Telemarketing is calling someone and selling someone something. I know
> > this because I did it for a week or so while I was between jobs.
> 
> With expert credentials like that I'll just skip right to the bottm
> line.

I'll tell you what, Charlie, I don't know what it is you can do that's
letting you sit around your house all day and post to Usenet, but I have
to make money to live. When I lost my job at the marketing research firm
in question, I enjoyed a little time off. A little too much, to the point
where I began to run out of money. I had a job prospect that was out of
range since my car broke down that i was working on, but I needed some
money to tide me over until that job came through. I had applied at this
telemarketing firm for the position of supervisor. They had me and
interviewed me to do the actual calls. Now, being that MARC was my first
real job and it was basically a McJob (read _Generation X_ for
clarification; it's by Douglas Coupland -- and those guys have far cushier
jobs, having actually graduated college, etc.) and that I needed the
money, I took the job. I think I worked there a grand total of a week, and
I didn't exactly relish it.

> > If you have
> > further questions, feel free to ask. I would severely love to educate you
> > further.
> 
> This really is the kind of guy who should come into possession of
> personal/confidential information. <sheesh>

For almost all the surveys we did, all we had was a name and a phone
number. I asked for a number from the computer, it gave me one. I dialed
it and asked to speak to that person. Correction, these were the customer
satisfaction surveys. If there were details specific to the survey, they
were usually inserted in the survey. The people dialing on these surveys
don't give a shit about the person on the other end, to be honest. They
just do it for the money and hope to get through to the end of the shift
and then go party or whatever. Hence the high turnover.

As for my job duties -- they had very little to do with actual possession
of said information. I basically supervised the people dialing. We had
plenty of people higher up than I who do such things as deal with the
actual clients. I was at least a level removed from these people.

Any other questions? I'm always willing to further school you. You're in
desperate need.