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Article #24

Re: PRIMENET DOWN STATE WIDE? WHAT UP?

#24
From: Russel Osborne
Date: Sat, 05 Sep 1998 00:00
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On Sat, 05 Sep 1998 04:28:36 GMT, steved@primenet.com (Stephen
DeMardes) wrote:

>Hello.
>I have notice that when I dial in it will not accept my USER ID and
>PASS WORD. I have tried several cities in Arizona. Just what is going
>on with Frontier/Globalcenter/Primenet in Arizona this Friday night.
>
>Looking forward to support reply....
I had this problem earlier this evening(like about 9 pm or so.). I
called support and on the automated bit where they tell you the known
problems, there was something about problems with the authentication
process,and the expected down time was 2 hours.
hth
Note to primenet/frontier/global/whatever: I appreciate the notice and
the time estimate, but 2 hours from WHEN? would it be possible for the
announcement to state what time it was recorded, so we could have some
clue as to when to retry?
thanks,
russ
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From: rosborne@primenet.com (Russel Osborne)
Subject: Re: PRIMENET DOWN STATE WIDE? WHAT UP?
Date: 1998/09/05
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