🚀 go-pugleaf

In article <5k1es2$ber$1@nnrp01.primenet.com>,
Nathan Raciborski  <nathan@primenet.com> wrote:

>The Primenet User Agreement

>20. PRIMENET, at its sole business judgment, may terminate this membership 
>    Agreement immediately or suspend User's access to the service upon any 
>    breach of this membership Agreement by User, including, but not
>    limited  to, refusal or failure to pay for services provided or by
>    sole judgment of PRIMENET that User may be performing activities
>    harmful to PRIMENET or its Users, employees, vendors, business 
>    relationships or any other users of the Internet.  

>When the $20.xx simply isn't worth it anymore.

>I encourage you to find yourself another service.

Let me get this straight.  Primenet, the same service that was making 
decisions for everyone about the definition of spam, and cancelling 
posts, is now cancelling its contract with a user because that user 
complained about Primenet arranging for someone else to call him at home?

Too bad that I quit Primenet years ago or I'd quit again.

Nathan, you should have apologized publicly to Charlie at the first sign 
of his unhappiness.  

Ever heard the phrase "The customer is always right?"  It does not mean 
that the customer is factually correct; it means that you are supposed 
to treat the customer with the respect that someone who is right deserves, 
whether they deserve it or not.

I predict that your dropping Charlie will end up costing you more than 
the $20 that he pays for his account.

Friends and aquaintances ask me to recommend ISPs on a regular basis.  
Guess which ISP will get a worse report from me now?

Ted

Standard disclaimer: These opinions are mine and not those of my employer.

-- 
Ted Krueger ITS Staff Engineer AG Comunication Systems kruegert@agcs.com
"Now there's no more oak oppression, for they passed a noble law.  And
the trees are all kept equal by hatchet, axe, and saw."
        The Trees - Hemispheres - Rush - 1978