🚀 go-pugleaf

In article <3364DA9E.3248@primenet.com>,
Charlie McCann  <chasmc@primenet.com> wrote:
>James J. Lippard wrote:
> 
>> >(2) Is this her real name
>> 
>> So far as I know, yes.
>
>Can/will you revisit this answer with certainty ?

Not at this point, no.

>> >(3) What is the name of the firm she works for
>> >(4) What is the firms address and phone number
>> 
>> This information is not going to be given to you because GlobalCenter did
>> the research to select and hire this firm, and that information is company
>> confidential.  
>
>You'll protect the identity of the spammers from the customers, and
>willingly give up the customers to the spammers. Are you proud of this
>Jim Lippard ?

1.  There are no "spammers" involved in this situation, as you have
    already been informed repeatedly.  Yet you continue to describe
    the situation as though Primenet has given away or sold its
    customer data to a company which will use it to market products,
    sell to additional parties, etc., and the only defense you have
    offered is that you do not know this to be untrue.  As I have
    already pointed out to you in email, I do not think this is a sound
    justification for your continued failure to omit relevant information
    about what happened (viz: that the company involved was hired as
    a contractor to collect customer satisfaction data and is bound by
    standard confidentiality agreements).  The only explanations I can
    think of are that you omit this data in order to make your outrage
    seem reasonable or out of malice.

2.  If my failure to give you the information you desire is "protecting"
    this firm, then what did you intend to do with the information?
    Harrass them for doing what they were hired to do, collect customer
    satisfaction data from our user base?  I note that you have never
    said anything about being treated rudely by the woman who called you;
    I have asked you to make a complaint in writing if this was the case.

I have nothing to be either proud or embarrassed about here.
--
Jim Lippard                         jl@primenet.com
GlobalCenter/Primenet, Phoenix, Arizona
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