🚀 go-pugleaf

Charlie McCann <chasmc@primenet.com> wrote:
: The fact is that Primenet turns over confidential/personal customer
: information from their data base to Telemarketing Firms to be used for
: purposes never intended by their customers.

Let us look at what you are saying here.  Primenet contracted a company to
call a random sample of their userbase to query about customer
satisfaction.  A single company, not multiple companies.  I hardly
consider a survey of customer satisfaction as 'purposes never intended by
their customers.'  Primenet gets calls from its vendors all the time to
ask us about how they are doing.  This is STANDARD BUSINESS PRACTICE.  It
is important for companies to see how they are doing in the eyes of their
customers.  Many people appreciate being able to give input and expect
companies to do what they can to insure customer satisfaction.

Verifying customer satisfaction is not 'purposes never intended by their
customers.'  In fact, customers should expect it.

What you are saying above is just plain FALSE.  It is most unfortunate
that you are unable to see that.

Cameron Mandrake

-- 
Cameron J. Mandrake (cj@primenet.com)      .   .     .          ,       
Network Operations Supervisor            _ | _ |_  _.| _. _ ._ -+- _ ._.
602-416-6425                Primenet    (_]|(_)[_)(_]|(_.(/,[ ) | (/,[  
800-373-2499 x 6425       a product of  ._| http://www.globalcenter.com