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Article #77

Re: "telemarketing firm"

#77
From: Don Lafferty
Date: Fri, 02 May 1997 00:00
70 lines
4099 bytes
Charlie McCann wrote:
> 
> > Charlie McCann <chasmc@primenet.com> wrote:
> In the first place, if I've done this "TWICE," than surely you can
> produce the evidence. Proof Neil ! Proof, proof, proof !

And then Charlie has the audacity to have this as his sig.

> The fact is that Primenet turns over confidential/personal customer
> information from their data base to Telemarketing Firms to be used for
> purposes never intended by their customers.

I'll quote you Charlie.  "Proof Neil" (or Charlie) "! Proof, proof,
proof !"

You've hung yourself on this one Charlie.  You ask for proof from Neil
yet you continue to have a sig based on your opinion.  Are you
suggesting you don't need proof of your claim yet Neil does?
Surely you wouldn't ask us to believe you would do this.

Show us the proof that Primenet turns over confidential/personal
customer information to a Telemarketing firm.  They hired a
research firm to conduct telephone research.  Your continued
insistance that a company that calls to ask questions as to
how Primenet can serve you better is a "Telemarketer" is
completely wrong.  Many others have defined Telemarketing
and Research for you but you seem unable to grasp the difference.
I'll give you the benefit of the doubt and assume you're just slow.

Now as the "purposes never intended by their customers" statement
you might be right but let's examine if that's a bad thing or a
good thing.

When I gave my phone number to Primenet I never thought they
would care enough to actually call and ask how they could
improve their service.  I figured they wanted it in case they
needed to ask me something about my accounts or payments or
something related to that.  In this case you are probably right
in the basic sense of the idea but I and pretty much everyone
else but you have stated they consider that a good thing.

Maybe you should have told them when you signed up "Never call
me ever ever ever even if it's to ask me how you can do better."
You have stated you didn't do that.  You said (and I quote from
memory) "You will never give my number to anyone outside of
Primenet".  That's pretty much what you asked them to assure you
right?  You didn't want contact from someone trying to sell you
something because you gave your number to Primenet.

Well guess what, your fear hasn't happened.  You haven't been
contacted by a Telemarketing firm.  You have been contracted
by a duly authorized agent of Primenet.  You were surveyed.
You were surveyed by a person in the employ of Primenet.
I work for a company that uses many contractors but when
they do something authorized by me they are representing
my company.  This is a fact.

You never asked Primenet to not survey you did you?

Bottom line.  Primenet never gave your's or anyone's number
to a "Telemarking Firm".  They provided it to a Research/Survey
Firm.  If you can't understand the difference then you'll never
understand it.  Primenet doesn't owe you an apology because
they didn't do what you accuse them of.  


Have a nice day.

Don
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Message-ID: <336AD758.7CA5310A@primenet.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <Pine.LNX.3.93.970501131655.202A-100000@kali.wf.net> <33691DB9.34E6@primenet.com> <5kb8qa$8bk$1@nnrp01.primenet.com> <3369341B.4CBC@primenet.com> <33693B61.5199B05C@primenet.com> <5kbvjm$def$1@nnrp01.primenet.com> <336A22B8.6901@primenet.com> <5kdbhs$7is$1@nnrp01.primenet.com> <336A36B1.7B75@primenet.com> <5ke27g$6ul$1@nnrp01.primenet.com> <336AAF7F.5C42@primenet.com>

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From: Don Lafferty <laffert@primenet.com>
Subject: Re: "telemarketing firm"
Date: 1997/05/02
Message-ID: <336AD758.7CA5310A@primenet.com>
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References: <Pine.LNX.3.93.970501131655.202A-100000@kali.wf.net> <33691DB9.34E6@primenet.com> <5kb8qa$8bk$1@nnrp01.primenet.com> <3369341B.4CBC@primenet.com> <33693B61.5199B05C@primenet.com> <5kbvjm$def$1@nnrp01.primenet.com> <336A22B8.6901@primenet.com> <5kdbhs$7is$1@nnrp01.primenet.com> <336A36B1.7B75@primenet.com> <5ke27g$6ul$1@nnrp01.primenet.com> <336AAF7F.5C42@primenet.com>
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