🚀 go-pugleaf

Bosse Dominique wrote:
> 
> 00000@general4.asu.edu> <3239D8F0.5123@medcor.mcgill.ca>
> 
> Robert Salasidis <salasidis@medcor.mcgill.ca> writes:
> 
> >In Reno-depot (the Quebec version of Home Depot), where an uncle of mine
> >was sworn (actual f words in french) for demanding to be served in
> >english. When speaking to the manager, he was told the clerk had every
> >right to tell him off and did nothing about it. The parent company in
> >Toronto was happy to inform us that Home Depot and Reno-Depot although
> >associated are run as separate entities, and thus they would not do
> >anything about this incident as well. In the meantime Reno-Depot lost
> >money the last quarter.
> 
>                 My goodness gracious! was your
>                 uncle such a big customer?
> 
>                 And where did he choose to buy
>                 after the incident?

You can joke about the incident, but I'm sure his experience was not 
unique. The above is a concrete example where the language debate hurts 
the Quebec economy. My uncle shops at a local hardware store that is 
maybe 50% the size of an average Home Depot and has similar prices (If 
the price at the Reno Depot is less then he still buys there - but it is 
always the second choice). He is not a big customer but I'm sure he is 
not alone in his experience. I find it hard to believe that a company 
in a competitive market should allow the harassment of its customers by 
its employees (One only expects this sort of behavious from governement 
offices - try to get some info about contesting a traffic ticket in 
English some time).