🚀 go-pugleaf

I have cancelled my account with total.net
I wrote to cancel@total.net stating why...

REASONS FOR CANCELLATION:

1) The closure of my web site due to "excess traffic"
2) My site was closed Nov. 5th - 3 days after billing - meaning no site for a month
3) Within a few days of each other I received two warnings & a suspension notice.
4) 50mb limit is unacceptable  
5) I was told I had to pay corporate rates for my -personal, free & non-profit site
6) I requested the stats re: my site - i.e proof, but received no reply - just automated
   messages asking me to contact corporate sales - who never returned my voice
   message.

This is the message I recieved in response...

Dear Member,

Following your letter we would like to confirm the cancellation 
of your account: altmtl@total.net


It will take effect at the end of your current month of service, which 
is on December 1st. 

We would like to use this opportunity to thank you for using TotalNet 
Services.


Service � la client�le                  Tel: (514) 481-2585
Customer Service Representative         Fax: (514) 481-2785
TotalNet                                Toll Free:(800) 920-SURF
                                        E-mail: cancel@total.net

An automated response....
My concerns were never addressed. They simply don't care
I'm not the only one leaving. Take a look...

http://www.webspawner.com/users/TOTALNETSUCKS/

Travis Geko
Cyberfetish@hotmail.com