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Article #2432

Re: Cop-out or valid for M-Audio to say they "don't support" their card running with XP MCE?

#2432
From: Mike Rivers
Date: Mon, 10 Dec 2007 12:23
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On Dec 9, 9:04 pm, Doc <docsavag...@yahoo.com> wrote:
> I had a question about my M-Audio Audiophile 2496. It's running under
> XP Media Center. M-Audio replied that they don't support any of their
> hardware with this O/S.

> The card works like a champ as far as I can tell. Their response is
> "this doesn't mean you won't experience full functionality but we
> don't support it".

> Do they know whether their card works with this O/S or don't they?
> Can someone clarify what the rationale behind this is?

XP Media Center was a very short-lived version and M-Audio is a
relatively small company. Most of their customers for products like
yours are at least semi-professionals who wouldn't be caught dead
using a computer running Media Center. While they may have tested the
card with MC when that version of Windows was first released, they
don't keep up with updates and don't now or care if Microsoft makes
changes to the OS that might make the M-Audio driver incompatible.

As long as you don't make any changes to your computer, your setup
will continue to work as well as it does now. But if Microsoft makes
an update that breaks your setup, don't expect a revised version of
the M-Audio driver that accommodates that change.

That's what "we don't support it" means.
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From: Mike Rivers <mrivers@d-and-d.com>
Newsgroups: rec.audio.pro, cakewalk.audio, microsoft.public.windows.mediacenter, 
 microsoft.public.windowsxp.general, comp.os.ms-windows.programmer.win32
Subject: Re: Cop-out or valid for M-Audio to say they "don't support" their 
 card running with XP MCE?
Date: Mon, 10 Dec 2007 04:23:05 -0800 (PST)
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