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Article #932

Re: Never goto Safeway

#932
From: McBain
Date: Wed, 05 Aug 1998 00:00
57 lines
3978 bytes
Well why did you sneak in through the exit doors.  Even at Save-On-Foods people
get mad when people sneak in through the exit doors.  Of course they don't yell
at people.

Snorter wrote:

> On Tue, 4 Aug 1998 19:35:00 -0600, Eric Chung-yan Wong
> <ecywong@acs.ucalgary.ca> wrote:
>
> >
> >
> >       I went to Canada Safeway Center street store yesterday.  It didn't
> >has any sign post for close early.  May be the sign was hidden somewhere
> >we didn't see(Few white people didn't seen too).  I went in the store from
> >the exit because still have some customers inside.  No staff stand on the
> >exit let customer know it was close like Wallmart.  No sign for close too.
> >When I went into the store, a staff call David ran to me and scream out
> >you can't go in the store from exit.  Go out rightaway.  He used all his
> >left h and point outside and his face look very grumpy.  I am very kindly
> >ask for the hour for close.  He still scream out.  I am very surprise for
> >his action.  The other cashiers ladies laugh for the scence.  There was
> >still has few customers inside.  I mansion to him be careful his attitude.
> >He still act likebefore.  I talked to the customer services today and they
> >apologise on the phone and will let the store manager know what happen.
> >When the manager phone back to me, he like still want to protect the
> >little David.  He said David has a deep voice and I shouldn't go to the
> >store after hour. (He don't have a deep voice instead of clear voice).
> >The problem of signs was they don't have enough sign to put on all
> >enterance. He mension I shoudn't went into store after hour and cause them
> >problem.  He didn't has any apologize and hand up the phone.  Is it
> >Safeway staffs has the right to scream to customer even the customer very
> >kindly ask for.  Is it ONLY TWO ENTERANCE can cause them have not enough
> >sign to put on.  I am a Chinese and I feel I was race problem. I will
> >never go back to Safeway again and post whan happen on newsgroup.
> >
> >
> >
>
> You should also have known better.  August 3rd was Heritage Day
> Holiday (Civic) in Alberta.  Of course the store would close early.
> Therefore when the IN doors are locked that would mean the store is
> closing.
>
> It was wrong of David to scream at you and needless of the manager to
> call you back with more BS.  I am guessing David and the manager must
> have some mental disorders.  What you should do is fill out a Customer
> Comment Card (a real powerful complaint tool available at all
> checkouts, depts and front desk) describing the time, store,  manager
> you spoke with and staff member.  Make sure you mail it (postage is
> prepaid) and not hand it in to Customer Service.  All Customer Comment
> Cards are sent to Head Office in Calgary and read before they are sent
> back to the store. Canada Safeway LTD is REAL serious about its
> Superior Service program.
>
> Race problem?  Are you fresh off the boat?!?  FYI,  Calgary  is the
> Capital of "Red Neck Alberta".  Ever hear the saying, "Not in a
> Chinaman's chance!".  Believe me, I know.
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From: McBain <eagle@powersurfr.com>
Subject: Re: Never goto Safeway
Date: 1998/08/05
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