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Article #932Re: Never goto Safeway
From: McBain
Date: Wed, 05 Aug 1998 00:00
Date: Wed, 05 Aug 1998 00:00
57 lines
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3978 bytes
Well why did you sneak in through the exit doors. Even at Save-On-Foods people get mad when people sneak in through the exit doors. Of course they don't yell at people. Snorter wrote: > On Tue, 4 Aug 1998 19:35:00 -0600, Eric Chung-yan Wong > <ecywong@acs.ucalgary.ca> wrote: > > > > > > > I went to Canada Safeway Center street store yesterday. It didn't > >has any sign post for close early. May be the sign was hidden somewhere > >we didn't see(Few white people didn't seen too). I went in the store from > >the exit because still have some customers inside. No staff stand on the > >exit let customer know it was close like Wallmart. No sign for close too. > >When I went into the store, a staff call David ran to me and scream out > >you can't go in the store from exit. Go out rightaway. He used all his > >left h and point outside and his face look very grumpy. I am very kindly > >ask for the hour for close. He still scream out. I am very surprise for > >his action. The other cashiers ladies laugh for the scence. There was > >still has few customers inside. I mansion to him be careful his attitude. > >He still act likebefore. I talked to the customer services today and they > >apologise on the phone and will let the store manager know what happen. > >When the manager phone back to me, he like still want to protect the > >little David. He said David has a deep voice and I shouldn't go to the > >store after hour. (He don't have a deep voice instead of clear voice). > >The problem of signs was they don't have enough sign to put on all > >enterance. He mension I shoudn't went into store after hour and cause them > >problem. He didn't has any apologize and hand up the phone. Is it > >Safeway staffs has the right to scream to customer even the customer very > >kindly ask for. Is it ONLY TWO ENTERANCE can cause them have not enough > >sign to put on. I am a Chinese and I feel I was race problem. I will > >never go back to Safeway again and post whan happen on newsgroup. > > > > > > > > You should also have known better. August 3rd was Heritage Day > Holiday (Civic) in Alberta. Of course the store would close early. > Therefore when the IN doors are locked that would mean the store is > closing. > > It was wrong of David to scream at you and needless of the manager to > call you back with more BS. I am guessing David and the manager must > have some mental disorders. What you should do is fill out a Customer > Comment Card (a real powerful complaint tool available at all > checkouts, depts and front desk) describing the time, store, manager > you spoke with and staff member. Make sure you mail it (postage is > prepaid) and not hand it in to Customer Service. All Customer Comment > Cards are sent to Head Office in Calgary and read before they are sent > back to the store. Canada Safeway LTD is REAL serious about its > Superior Service program. > > Race problem? Are you fresh off the boat?!? FYI, Calgary is the > Capital of "Red Neck Alberta". Ever hear the saying, "Not in a > Chinaman's chance!". Believe me, I know.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 109a5e,1ccc697ce6d46ded X-Google-Attributes: gid109a5e,public X-Google-Thread: 10d2a3,23fee9dee544cc77 X-Google-Attributes: gid10d2a3,public X-Google-Thread: fb1f8,23fee9dee544cc77 X-Google-Attributes: gidfb1f8,public X-Google-Thread: f6586,23fee9dee544cc77 X-Google-Attributes: gidf6586,public From: McBain <eagle@powersurfr.com> Subject: Re: Never goto Safeway Date: 1998/08/05 Message-ID: <35C9371D.9092A286@powersurfr.com> X-Deja-AN: 378413206 Content-Transfer-Encoding: 7bit References: <6q8cs6$8ao@ds2.acs.ucalgary.ca> <35cd76db.1954745513@news.v-wave.com> Content-Type: text/plain; charset=us-ascii Organization: Videotron Communications Ltd. Mime-Version: 1.0 Newsgroups: rec.audio.tech,calgary.general,edm.general,can.community.asian