🚀 go-pugleaf

Tower wrote:
> 
> For anyone contemplating a purchased from Computer Warehouse in CA., I
> would strongly advise against it. This company seems to be a
> fly-by-night
> company that has turned into my worst nightmare. In the first week of
> May,
> I ordered an Asus mother board and a AMD K6-266. One week later I
> received
> a poorly boxed UPS delivery containing the mobo minus some of the
> necessary cables and a K6-233! Their toll free number is for orders only
> and any other calls are toll calls. I called, talked to Jim in shipping
> and was assured the 266, missing cables, and a UPS pickup for the 233
> would be sent immediately. All with courtesy and apologies. Weeks later
> and nothing. Wed, May 27, in the morning, I call for a tracking number
> and
> was told I would be called back. No response by late Thur. How damn long
> does it take to look up a tracking number? I would like to get this
> resolved before the weekend, so I call them again on Thur. and speak to
> supervisor Peter Mathis, who vows to correct everything and call back
> the
> next day to let me know what is going on. All with courtesy and
> apologies.
> He doesn't call back either. What a coverup. All polite to your face
> with
> no intention what so ever of doing anything.
> 
> June comes and still nothing from UPS. I call again on Tue 6-2
> and ask to speak to Mr. Mathis. He is out to lunch. I leave a msg. with
> the receptionist asking to be called back because this has taken far too
> long and I am seriously considering disputing the bill with my credit
> card
> company. No call back. The next day I call Visa and dispute the
> entire bill. Then I call Computer Warehouse again, asking to speak with
> Mr. Mathis. A person named Zeck answers and tells me he is on another
> line, so I tell him I will wait. After about 10 min on hold, Zeck
> returns
> and tells me it looks like Mr. Mathis will be tied up for awhile and he
> will call me back. Where have I heard this before? I tell Zeck this is
> in
> regards to a disputed bill and it is important this gets taken care of
> promptly. He tells me not to worry, that he won't let Peter out of the
> building without calling me back. Guess what? NO CALL BACK! What the
> fuck
> is up with this company?
> 
> Then I had to ship the package back at my expense because they goofed
> up.
> Credit card company won't do anything with a dispute until the
> merchandise is returned. I should send them a bill for
> shipping/handling.
> 
> Don't do business with this company!
> Computer Warehouse
> 901 Howe Ave.
> Sacramento, CA 95825
> 
> Sincerely,
> Pissed off at Computer Warehouse

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You do have my condolences.