🚀 go-pugleaf

Somewhere around Fri, 09 Dec 2005 20:38:39 -0800, while reading
alt.cellular.cingular, I think I thought I saw this post from Bob Fry
<bobfry@mailinator.com>:

>If you have a Cingular phone and get a SIM card in the mail, stop!
>Don't install or activate it until you read this.
>
>I have a Cingular Samsung x427 phone (6 months old).  Got a letter
>yesterday with a replacement SIM card, "this critical upgrade should
>be done ASAP" yada yada.  So I took out the old card, put in the new,
>called and they activated the new card.
>
>BZZZZTTT!!  Bad move.  First, even though my phone was relatively new
>it couldn't handle the new card and locked up, insisting on a SIM
>password.  After entering bad passwords 3 times it's supposed to let
>Cingular generate a PUK number, but the card screwed up the phone so
>they couldn't do that.  And, since they had changed me to the new SIM
>card in their office I couldn't go back to using the old card.
>
>Bottom line, after 30 minutes or longer on the phone in the morning
>trying to get this resolved, I then spent 45 minutes in a Cingular
>store this evening with the result they're sending me a new phone that
>can handle the new card.
>
>This whole thing is FUBAR and someone's head will presumably roll at
>Cingular. If you get this letter and new SIM card in the mail, I
>recommend you take it to a Cingular store and let them verify your
>phone will work with it.

Hmm, I have an old x426 Samsung phone (formerly AT&T, but unlocked to use my
Cingular SIM).  I got the new sim card, and it works fine.  My sim card was
about 4 or 5 years old (Cingular, not Pac Bell).

My family plan has 2 other users, and they didn't get the replacement sim.
Sounds like Cingular needs to get their act together.

-- 
Marty - public.forums (at) gmail (dot) com
"Those are my principles, and if you don't like them... 
well, I have others."   - Groucho Marx