🚀 go-pugleaf

3-Day blinds is a sham of a business. I ordered them on Monday, was
told they would be in on Friday. They were not in on Saturday. No one
at the store called to let us know. When we called them, they said
they would call the other stores, to see if they were there. The male
at the store, Jeremy, said he would do this. He also said the hardware
was there, but not the blinds. He took our number and said he would
call back shortly. 2 hours later, still no call. I ended up having to
call the other stores, because Liz, at the Roseville store,
couldn't/wouldn't. They were not at the other stores. Liz put me on
hold when I *did* talk to her...while she called the customer service
dept. to ask what she was to do. I hung up and called back, because
being on hold for 4 minutes IS a long time. After she told me what she
was doing, I told her she should have informed me what she was doing,
as I could have called back, or vice versa. In talking to customer
service, it turns out that someone in the factory? canceled my order.
Cute huh? No one told ME! No one from the store called ME! Nothing. In
my book this is pretty crummy treatment..I told them that is theft.
They took my money..yes, I had to pay up front..which I won't do
again, and nothing was delivered, and I was never told. They would not
give me the blinds gratis...nor would they refund my money. All they
would do is give me $10 off or free installation. [can you see the
steam?] I chose installation, with the guarantee from Roger and Ian,
customer that I would have the blinds IN THE STORE, no later than
Tuesday morning. Guess what? No one called ME again, and there were no
blinds...when I talked to Teresa, the store manager..[what a joke] SHE
asked if Ian ok'd me getting refund...I proceeded to tell her I didn't
*need* his ok...and detailed for her what I have gone thru. I informed
her I would call channel 3, channel 10 and do the internet thing if I
got any more grief from them. After thinking about it, if I bought
drapes and a curtain rod, it would end up costing me about the same as
these blinds. So, I am taking those blasted blinds, with free
installation, AND I am alerting everyone I know in this area, about
3-day blinds..lousy service, lousy customer service and definitely NOT
THREE DAYS!