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Article #304

SURVEY: Selling electronic components on the Internet

#304
From: David Steadson
Date: Tue, 14 May 1996 00:00
78 lines
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Greetings!
We are conducting a survey for a major Australian electonic component 
wholesaler and retailer. They are currently considering developing an 
Internet presence and wish to establish if there is a sales market on 
the Internet.  We'd appreciate it if you could type your replies 
after each question and return by email to survey@ambience.com.  For 
each question, either select the number that best matches your answer 
or type a full answer yourself.

1. What is your sex? (1=Male, 2=Female)


2. What is your age? (1=less than 20yrs, 2=20-30yrs, 3=30-40yrs, 
4=40-50yrs, 5=50+yrs)


3. What is your occupation?


4. Where do you live? (state/province and country please)


5. Approximatley how much would you usually spend on electronic 
components each year? (specify local currency or US dollars)


6. How long have you had access to the Internet? (1=less than 
3months, 2=3-6months, 3=6-12months, 4=more than 12 months)


7. What speed is your usual connection? (1=<9600bps, 2=9600bps, 
3=14400bps, 4=28800bps, 5=other(please describe) 6=Don't know)


8. If the company was to develop an Internet presence, what services 
whould you like them to supply? Choose all that apply and add any 
others. (1=online catalogue, 2=online ordering via email, 3=online 
support via email, 4=online support via WWW, 5=links to other related 
sites)



For questions 9 to 16, choose a number from 1 to 6, where 1=Not very 
likely and 6=Very Likely.

If the company was to develop an Internet presence, how likely would 
you be to -

9. Browse an online catalogue?

10. Order parts via a WWW page?

11. Order parts via Email?

12. Use online technical support documents?

13. Contact sales staff via email?

14. Contact technical support staff via email?

15. Pay for orders by supplying credit card details via email?

16. Pay for orders by supplying creditt card details via WWW form?

17. How many friends/colleagues do you have who you think would be 
interested in this service? (1=none, 2=1-10, 3=10-20, 4=20 or more)

18. What is your favourite Internet electronics site?

19. Any other comments?



Thank you very much for your help!  Email info@ambience.com if you 
have any queries about this survey or other services that Ambience 
provides.  Please fell free to forward the survey to anyone else you 
think may be interested.
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From: David Steadson <DavidS@ambience.com>
Subject: SURVEY: Selling electronic components on the Internet
Date: 1996/05/14
Message-ID: <3197E599.14D5@ambience.com>
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