🚀 go-pugleaf

To those usenet people using Forte Agent as their news reader, or for
email, I wonder if you are aware of a really BAD feature....

To illustrate, let me relate the following example of using Agent as a
mail client where files are attached to an email.

I attempted to send an email with attachments but the message was
rejected by the ISP news server (file too big) and sending was
terminated. I went to Outbox where I intended to delete the
attachments from the offending email and then re-attach a smaller
number of files before re-sending. Agent allowed me to delete the
attachments all right, but no warning is given that doing so actually
deletes them from the source folder. Not only are the attached source
files deleted from the computer but they are not even sent to the
Windows Recycle bin from where they can be recovered. They are purged
completely from the hard disk.

I reported this set of circumstances to Forte Agent support and this
is the reply I received;

QUOTE:
If you told Agent to delete saved attachments, then it did so.  There
is no distinction between attachments on sent or received messages.

Attachments on outbound messages are not "attached" until actually
sent, and then only on the outbound data stream.  By telling Agent to
delete the attachments, you told Agent to delete the source files.

Agent does not, and never did, use the recycle bin.


--
Jeffrey Kaplan             Agent Support Team www.forteinc.com
UNQUOTE:

So, if you use Agent as your mail client and wish to protect your
valuable source files, NEVER elect to use the "Delete Attachments"
from a post or email, because that is exactly what it does - DELETES
the source files from the computer with no way of recovery.

I'll stick to using Eudora for email from now on because it doesn't
have fatal features like that in Agent. In Eudora if I wish to delete
an email from either the Out box, either having been already sent or
queued for sending later, then ONLY that email is deleted to the
Eudora Trash bin. Any attachments to that email are left alone in
their source folder and they are not purged from the hard disk. Emails
deleted from the Trash box are sent to the Windows Recycle bin from
where they can be recovered if required.

Ross Herbert