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Article #1948

Re: Forte Agent newsreader WARNING re deleting email attachments!

#1948
From: kreed
Date: Thu, 03 Jan 2008 23:42
68 lines
4643 bytes
Ross Herbert wrote:
> To those usenet people using Forte Agent as their news reader, or for
> email, I wonder if you are aware of a really BAD feature....
>
> To illustrate, let me relate the following example of using Agent as a
> mail client where files are attached to an email.
>
> I attempted to send an email with attachments but the message was
> rejected by the ISP news server (file too big) and sending was
> terminated. I went to Outbox where I intended to delete the
> attachments from the offending email and then re-attach a smaller
> number of files before re-sending. Agent allowed me to delete the
> attachments all right, but no warning is given that doing so actually
> deletes them from the source folder. Not only are the attached source
> files deleted from the computer but they are not even sent to the
> Windows Recycle bin from where they can be recovered. They are purged
> completely from the hard disk.
>
> I reported this set of circumstances to Forte Agent support and this
> is the reply I received;
>
> QUOTE:
> If you told Agent to delete saved attachments, then it did so.  There
> is no distinction between attachments on sent or received messages.
>
> Attachments on outbound messages are not "attached" until actually
> sent, and then only on the outbound data stream.  By telling Agent to
> delete the attachments, you told Agent to delete the source files.
>
> Agent does not, and never did, use the recycle bin.
>
>
> --
> Jeffrey Kaplan             Agent Support Team www.forteinc.com
> UNQUOTE:
>
> So, if you use Agent as your mail client and wish to protect your
> valuable source files, NEVER elect to use the "Delete Attachments"
> from a post or email, because that is exactly what it does - DELETES
> the source files from the computer with no way of recovery.
>
> I'll stick to using Eudora for email from now on because it doesn't
> have fatal features like that in Agent. In Eudora if I wish to delete
> an email from either the Out box, either having been already sent or
> queued for sending later, then ONLY that email is deleted to the
> Eudora Trash bin. Any attachments to that email are left alone in
> their source folder and they are not purged from the hard disk. Emails
> deleted from the Trash box are sent to the Windows Recycle bin from
> where they can be recovered if required.
>
> Ross Herbert
------------------

Another bad feature of this program (agent) is that it does keep
deleted (even deleted through the "trash" feature") messages, incoming
emails etc in its database - even ones that are 2-3 years old, maybe
more. These can be recovered using forensic programs.

This INCLUDES attatchments - so the good news is that if you have lost
any, you can probably get them back.

This could cause extreme future problems with confidential business or
commercial information etc. Using the "compact database" feature is
supposed to clear this up, but I cant guarantee that it will

Its quite possible that all (non web based) email programs do this, so
be warned.
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From: kreed <kenreed1999@gmail.com>
Newsgroups: sci.electronics.design, sci.electronics.basics, 
 sci.electronics.repair, sci.electronics.components, aus.electronics
Subject: Re: Forte Agent newsreader WARNING re deleting email attachments!
Date: Thu, 3 Jan 2008 15:42:42 -0800 (PST)
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