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Article #660Re: My hat is off to Microchip and their CEO!
From: Martin Riddle
Date: Fri, 30 Oct 2009 01:50
Date: Fri, 30 Oct 2009 01:50
47 lines
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3283 bytes
"David L. Jones" <altzone@gmail.com> wrote in message news:a7nGm.354$hJ2.98@newsfe13.iad... > You aren't going to believe this... > > I recently reviewed the new Microchip PICkit3 compared to the old > PICkit2 and pretty much hammered the people responsible on behalf of > those who have found the PICkit3 upgrade rather lacking: > http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/ > > At it turns out, not surprisingly the video made it's way all around > the Microchip offices, even to the desk of their CEO. > As with any multi billion dollar corporation, I expected either > deathly silence or a nasty letter from their lawyers. > > But it turns out Microchip really do care about their products and > customers, and really do listen, so they seriously took it as > constructive criticism. > > So not only was my blog well received at Microchip, I got a lengthy > call from none other than the Microchip CEO Steve Sanghi, thanking me > for the blog and raising the issues. He pointed out a few factual > errors which was fair enough, but admitted they could have done the > PICkit 3 better and most importantly are working to fix the issues and > give customers what they expect. > > They have even posted this hillarious video response in record time: > http://www.youtube.com/watch?v=3YUvlrVlNao > > I am absolutely blown away by their honesty and responsiveness, and it > starts from their CEO down. > Two thumbs up to Steve Sanghi and the guys and gals at Microchip! > > Dave. > > -- > --------------------------------------------- > Check out my Electronics Engineering Video Blog & Podcast: > http://www.eevblog.com > You can add Altera to the list, I received an email from them about some issues I had with their website. Many people lurk here. Cheers
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X-Google-Thread: a5a6238865,3efb481b0f84bbd4 X-Google-Attributes: gida5a6238865,public,usenet X-Google-NewGroupId: yes X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!proxad.net!feeder1-2.proxad.net!news.mixmin.net!feeder.eternal-september.org!eternal-september.org!not-for-mail From: "Martin Riddle" <martin_rid@verizon.net> Newsgroups: sci.electronics.design,aus.electronics Subject: Re: My hat is off to Microchip and their CEO! Date: Thu, 29 Oct 2009 21:50:45 -0400 Organization: A noiseless patient Spider Lines: 49 Message-ID: <hcdgpt$upu$1@news.eternal-september.org> References: <a7nGm.354$hJ2.98@newsfe13.iad> X-Trace: news.eternal-september.org U2FsdGVkX1/NaZk27rj6S122zUIdR2J/E3/PFtB4V7hP3B8HMQo97UuZPxd63v3TzY8nqabArYNr0LJ+kcfo1Lb6vxAa+QCygIJGzhxQIOuLxhLpMJZ0CiQdytxJ8DxjkKU37V14LYL2EZYIgCCaLw== X-Complaints-To: abuse@eternal-september.org NNTP-Posting-Date: Fri, 30 Oct 2009 01:50:53 +0000 (UTC) In-Reply-To: <a7nGm.354$hJ2.98@newsfe13.iad> X-RFC2646: Format=Flowed; Response X-Antivirus-Status: Clean X-Newsreader: Microsoft Windows Live Mail 14.0.8064.206 X-Auth-Sender: U2FsdGVkX1/9z60a3jxBU+4kqGPvZTVQjtcW0N7/N14= Importance: Normal X-Antivirus: avast! (VPS 091029-0, 10/29/2009), Outbound message Cancel-Lock: sha1:SFDBeKqR5tqdw7Xyr05fbMKTaVQ= X-Priority: 3 X-MSMail-Priority: Normal X-MIMEOLE: Produced By Microsoft MimeOLE V14.0.8064.206