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Article #660

Re: My hat is off to Microchip and their CEO!

#660
From: Martin Riddle
Date: Fri, 30 Oct 2009 01:50
47 lines
3283 bytes

"David L. Jones" <altzone@gmail.com> wrote in message 
news:a7nGm.354$hJ2.98@newsfe13.iad...
> You aren't going to believe this...
>
> I recently reviewed the new Microchip PICkit3 compared to the old 
> PICkit2 and pretty much hammered the people responsible on behalf of 
> those who have found the PICkit3 upgrade rather lacking:
> http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
>
> At it turns out, not surprisingly the video made it's way all around 
> the Microchip offices, even to the desk of their CEO.
> As with any multi billion dollar corporation, I expected either 
> deathly silence or a nasty letter from their lawyers.
>
> But it turns out Microchip really do care about their products and 
> customers, and really do listen, so they seriously took it as 
> constructive criticism.
>
> So not only was my blog well received at Microchip, I got a lengthy 
> call from none other than the Microchip CEO Steve Sanghi, thanking me 
> for the blog and raising the issues. He pointed out a few factual 
> errors which was fair enough, but admitted they could have done the 
> PICkit 3 better and most importantly are working to fix the issues and 
> give customers what they expect.
>
> They have even posted this hillarious video response in record time:
> http://www.youtube.com/watch?v=3YUvlrVlNao
>
> I am absolutely blown away by their honesty and responsiveness, and it 
> starts from their CEO down.
> Two thumbs up to Steve Sanghi and the guys and gals at Microchip!
>
> Dave.
>
> -- 
> ---------------------------------------------
> Check out my Electronics Engineering Video Blog & Podcast:
> http://www.eevblog.com
>
You can add Altera to the list, I received an email from them about some 
issues I had with their website.
Many people lurk here.

Cheers
 
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From: "Martin Riddle" <martin_rid@verizon.net>
Newsgroups: sci.electronics.design,aus.electronics
Subject: Re: My hat is off to Microchip and their CEO!
Date: Thu, 29 Oct 2009 21:50:45 -0400
Organization: A noiseless patient Spider
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