🚀 go-pugleaf

On Fri, 15 Feb 2002 10:18:42 +1300, Alan Liefting
<aliefting@ihug.co.nz> put finger to keyboard and composed:

Don't make service manuals or circuit diagrams available. If you do,
ensure that only your service agents get one, or price them so highly
that the job becomes uneconomical.

Don't identify yourself as the manufacturer. Hide behind your OEM
resellers who of course will have no facilities to repair anything
except by total replacement.

Scrape the numbers off your IC's, or have them stamped with obscure
in-house part numbers. You don't want to make repairs too easy for the
end user or for a third party repairer who would otherwise be able to
source these $1 garden variety parts from any electronics store.

Don't stock parts that could reasonably be expected to fail or wear
out, eg battery contacts, flex PCBs, remote control keypads, curly
cords. If you must supply them, then do so as part of a complete,
uneconomically priced assembly.

Use flimsy non-standard (and hence unavailable) connectors for
attaching expensive proprietary AC adaptors, chargers, and
accessories.

Use expensive sealed units which cannot be opened for service without
being damaged, and which are powered by an inexpensive internal
battery.


-- Franc Zabkar

Please remove one 'g' from my address when replying by email.