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Article #1095

Re: How to build obsolescence into an appliance.

#1095
From: Alan Liefting
Date: Sat, 16 Feb 2002 01:45
36 lines
2762 bytes
Very good points!  And very true.

Franc Zabkar wrote:
> 
> On Fri, 15 Feb 2002 10:18:42 +1300, Alan Liefting
> <aliefting@ihug.co.nz> put finger to keyboard and composed:
> 
> Don't make service manuals or circuit diagrams available. If you do,
> ensure that only your service agents get one, or price them so highly
> that the job becomes uneconomical.
> 
> Don't identify yourself as the manufacturer. Hide behind your OEM
> resellers who of course will have no facilities to repair anything
> except by total replacement.
> 
> Scrape the numbers off your IC's, or have them stamped with obscure
> in-house part numbers. You don't want to make repairs too easy for the
> end user or for a third party repairer who would otherwise be able to
> source these $1 garden variety parts from any electronics store.
> 
> Don't stock parts that could reasonably be expected to fail or wear
> out, eg battery contacts, flex PCBs, remote control keypads, curly
> cords. If you must supply them, then do so as part of a complete,
> uneconomically priced assembly.
> 
> Use flimsy non-standard (and hence unavailable) connectors for
> attaching expensive proprietary AC adaptors, chargers, and
> accessories.
> 
> Use expensive sealed units which cannot be opened for service without
> being damaged, and which are powered by an inexpensive internal
> battery.
> 
> -- Franc Zabkar
> 
> Please remove one 'g' from my address when replying by email.
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From: Alan Liefting <aliefting@ihug.co.nz>
Newsgroups: sci.electronics.repair,aus.electronics
Subject: Re: How to build obsolescence into an appliance.
Date: Sat, 16 Feb 2002 14:45:19 +1300
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