Article View: sci.electronics
Article #11914Re: Big Brother Radio Shack
From: The Dark Kitty
Date: Fri, 13 Nov 1992 19:06
Date: Fri, 13 Nov 1992 19:06
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3443 bytes
In article <1992Nov10.112934.60615@cc.usu.edu> slmdj@cc.usu.edu writes: >BTW... What really _ticks_ me off is the way the RS zombies often jack me >around as a customer. Example: Since I am only 18, this happened just a >couple of years ago... I was back in their parts section, looking for some >capacitor or other. Lo, and behold, one of their salesmen walks up to me and >tells me to get out of there, that there couldn't _possibly_ be anything back >there that *I* could ever want!!! I tried to reason with the guy, but he was >a little lacking in the logic portion of the brain...:-) Same when I spoke >with the manager! Oh yeah, did this click real well in my mind. I don't know how many times I've gone into the local Radio Rip Off Store and asked for a certain size of capacitor/resistor that hasn't been restocked only to be told "capacitors? I'm not sure I know what those are. I don't think we carry those." Aiiiiiigggghhhh!!! I also don't know how many times I've been browsing and overheard a salesman tell another customer that RS doesn't carry an item that I happen to be looking right at! I, too, in my teens had a problem with the salesman treating me like a punk. BTW in my town the only competition to Radio Schmuck is a wholesale parts store owned by an old fart who doesn't seem to realize that we've invented digital parts yet. He's actually priced worse than RS. They're general response to a walk-in/non-business customer is to treat you like dirt and ignore you if possible. One day I really ticked off a salesperson. He was standing talking to a really ugly, scraggy looking guy who was obviously a pal: Salesdoof: Yeah Bob my old lady's really gettin me down... Me: Um...could you help me out with some... Salesdork: I'll be with you in a minute. Salesdroid: So anyway I told her if she wanted me to work on the car less, maybe she could give up her job and make some time for ME. Me: [after waiting like 5 minutes] Listen, I just need you to look up a part in the catalog. Sales-spud: I'm with another customer at the moment. I'll be right with you. Me: [getting ticked cause the guy he's talking to is clearly not involved in a business discussion] Whatever... So I walked around the counter, right up to the catalog, and started looking through it for what I needed. He got irate and started yelling about how I shouldn't be back there, get out of store, etc. I told him if he was gonna chat with his pal, then I'd have to get what I needed myself. Of course, that's when I mentioned that my sister was the office manager, a position of much higher rank than his own. =-) Boy, he got real helpful then!!! So I tend to shop at Radio Schlock even when I don't want to because at least there you don't have to deal so much with smelly guys talking about being neanderthallic in their personal relationships. =-) Anthony Clifton
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arc1-ca.pugleaf.net!sparky!uunet!portal!lll-winken!fnnews.fnal.gov!mp.cs.niu.edu!ux1.cso.uiuc.edu!news.iastate.edu!dunix.drake.edu!ac94691References:
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Path: arc1-ca.pugleaf.net!sparky!uunet!portal!lll-winken!fnnews.fnal.gov!mp.cs.niu.edu!ux1.cso.uiuc.edu!news.iastate.edu!dunix.drake.edu!ac94691 From: ac94691@dunix.drake.edu (The Dark Kitty) Newsgroups: sci.electronics Subject: Re: Big Brother Radio Shack Message-ID: <1992Nov13.190610.1595@dunix.drake.edu> Date: 13 Nov 92 19:06:10 GMT References: <1840073@hpsad.sad.hp.com> <BxBzJK.BqK@news.udel.edu> <1992Nov10.112934.60615@cc.usu.edu> Organization: Drake University, Des Moines, Iowa, USA Lines: 53